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--- bw:license_assistance [2025/05/06 13:59]
afernandes
+++ bw:license_assistance [2025/05/08 13:42] (current)
afernandes [Bizweaver New Licensing Assistance]
@@ Line 105: / Line 105: @@
 =====Bizweaver New Licensing Assistance=====
-Bizweaver now supports a Subscription. This outlines how subscription licenses behave across various states—active, expired, and disconnected—along with corresponding in-app messages.
+Bizweaver now supports a subscription license model. This outlines how subscription licenses behave across various states—active, expired, and disconnected—along with corresponding in-app messages.
-===Key Characteristics of Subscription Licensing===
+====Key Characteristics of Subscription Licensing====
   - Time-limited license with fixed contract dates.
   - Includes access to all product updates during the active subscription period.
@@ Line 117: / Line 117: @@
 No user message is shown. The software functions normally.
-====License Server Unavailable (within 14 day grace period)
+====License Server Unavailable (within 14 day grace period)====
+If Bizweaver is unable to contact the license server, but the grace period is still valid:
+{{:bw2:license-server-unavailable-1.jpg?400|}}
+====License Server Unavailable (after 14 day grace period)====
+If Bizweaver cannot connect to the license server and the grace period has elapsed:
+{{:bw2:license-server-unavailable-2.jpg?400|}}
+====Subscription Expired - Grace Period Active====
+If the subscription contract end date has passed but the user is within the 14-day grace period:
+{{:bw2:subscription_expired_-_grace_period_active.jpg?400|}}
+====Subscription Expired - Grace Period Expired====
+If both the subscription end date and the 14-day grace period have passed:
+{{:bw2:subscription_expired-grace_period_expired.jpg?400|}}

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