Wiki

Scale Your Enterprise

User Tools

Site Tools

Trace: • about • downloads • TWBS Chargeback Processing • contact
cb:chargeback

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision 		Previous revision
cb:chargeback [2019/01/31 05:59]
_deletedUser4_ [How to Apply Chargebacks] 		cb:chargeback [2020/05/12 09:00] (current)
_deletedUser4_ [Designation of the Chargeback Tax Code]
Line 29: Line 29:
  
 The TWBS Chargeback Server Properties may be configured by a super-user on the SAP® Business One Server machine. The TWBS Chargeback Server Properties may be configured by a super-user on the SAP® Business One Server machine.
-  * Launch the Chargeback Server Properties screen by selecting the **Chargeback Server** **Information** menu option under the **Administration** > **Setup** > **Chargeback Processing** menu groups. \\ {{::cb:cbimage23.jpeg?560x329}}+  * Launch the Chargeback Server Properties screen by selecting the **Chargeback Server** **Information** menu option under the **Administration** > **Setup** > **Chargeback Processing** menu groups. \\ {{::cb:cbserverconfig.jpeg?560x329}}
   * The **Product Code**, **Server Name**, **Database**, and SQL/Hana **Provider** values will be determined automatically based on the SAP® Business One company database the super-user is logged into.   * The **Product Code**, **Server Name**, **Database**, and SQL/Hana **Provider** values will be determined automatically based on the SAP® Business One company database the super-user is logged into.
   * Enter the SAP admin-level user credentials and Database user credentials in the fields provided.   * Enter the SAP admin-level user credentials and Database user credentials in the fields provided.
Line 40: Line 40:
 The TWBS Chargeback License Key may be entered by a super-user on the SAP® Business One Server machine. The TWBS Chargeback License Key may be entered by a super-user on the SAP® Business One Server machine.
  
-  * Launch the Chargeback Server Properties screen by selecting the **Chargeback Server** **Information** menu option under the **Administration** > **Setup** > **Chargeback Processing** menu groups. \\ {{::cb:cbimage24.jpeg?560x329}}+  * Launch the Chargeback Server Properties screen by selecting the **Chargeback Server** **Information** menu option under the **Administration** > **Setup** > **Chargeback Processing** menu groups. \\ {{::cb:cbserverconfig.jpeg?560x329}}
   * Click the **Add/Edit License** button to load the license entry screen. \\ {{::cb:cbimage25.jpeg?511x188}}   * Click the **Add/Edit License** button to load the license entry screen. \\ {{::cb:cbimage25.jpeg?511x188}}
   * Enter the provided License Key into the field on the line with the Chargeback Product Name.   * Enter the provided License Key into the field on the line with the Chargeback Product Name.
Line 50: Line 50:
 The TWBS Chargeback database objects may be created by a super-user on the SAP® Business One Server machine. The TWBS Chargeback database objects may be created by a super-user on the SAP® Business One Server machine.
  
-  * Launch the Chargeback Server Properties screen by selecting the **Chargeback Server** **Information** menu option under the **Administration** > **Setup** > **Chargeback Processing** menu groups. \\ {{::cb:cbimage26.jpeg?560x329}}+  * Launch the Chargeback Server Properties screen by selecting the **Chargeback Server** **Information** menu option under the **Administration** > **Setup** > **Chargeback Processing** menu groups. \\ {{::cb:cbserverconfig.jpeg?560x329}}
   * Click the **Create Chargeback Objects** button to initiate the database object creation.   * Click the **Create Chargeback Objects** button to initiate the database object creation.
   * The user will see a progress bar and update messages on the SAP status bar as the process continues.   * The user will see a progress bar and update messages on the SAP status bar as the process continues.
Line 60: Line 60:
 The TWBS Chargeback database objects may be created by a super-user on the SAP® Business One Server machine. The TWBS Chargeback database objects may be created by a super-user on the SAP® Business One Server machine.
  
-  * Launch the Chargeback Server Properties screen by selecting the **Chargeback Server** **Information** menu option under the **Administration** > **Setup** > **Chargeback Processing** menu groups. \\ {{::cb:cbimage27.jpeg?560x328}}+  * Launch the Chargeback Server Properties screen by selecting the **Chargeback Server** **Information** menu option under the **Administration** > **Setup** > **Chargeback Processing** menu groups. \\ {{::cb:cbserverconfig.jpeg?560x328}}
   * Click the **Enter/Edit CB Tax Code** button to load the Tax Code entry form. This designated tax code will be used to create each line item in the A/R Invoice and the Credit Memo documents. This code will most likely be the tax exempt code in your SAP® Business One system.   * Click the **Enter/Edit CB Tax Code** button to load the Tax Code entry form. This designated tax code will be used to create each line item in the A/R Invoice and the Credit Memo documents. This code will most likely be the tax exempt code in your SAP® Business One system.
   * Enter the desired Tax Code. Click the **Save** button. \\ {{::cb:cbimage28.jpeg?275x110}}   * Enter the desired Tax Code. Click the **Save** button. \\ {{::cb:cbimage28.jpeg?275x110}}
Line 141: Line 141:
   - Click “Add” on the Incoming Payments window.   - Click “Add” on the Incoming Payments window.
  
-===== TWBS Chargeback Processing Modifications to Existing SAP**® **Functionality =====+===== TWBS Chargeback Processing Modifications to Existing SAP® Functionality =====
  
 ==== B1 Standard Form Changes ==== ==== B1 Standard Form Changes ====
Line 171: Line 171:
     * Open the operating system option for administering programs through the Control Panel.     * Open the operating system option for administering programs through the Control Panel.
     * Uninstall the option for //Third Wave Chargeback Database Server//.     * Uninstall the option for //Third Wave Chargeback Database Server//.
-  * Launch the SAP® Business One **Add-On Administration** screen selecting the option from the **Administration** -> **Add-Ons** menu. +  * Uninstall Third Wave Chargeback using the SAP Business One System Landscape Directory 
->  +  * Once that process is complete, you can begin installing the new updates. Install the //Third Wave Chargeback// SAP® Business One client as described in the [[addons:lightweight_deployment|**Installation Process** section of this User Guide.]]
-> Move the entry with //Third Wave Chargeback// in the **Add-On Name** column to the left +
->  +
-> by highlighting the row and clicking the {{::cb:cbimage33.jpeg?22x21}} button. +
->  +
-> Click the **Remove Add-On** button on the Add-On Administration screen. Click the **Update** button on the Add-On Administration screen. +
->  +
-> Log back into SAP® Business One to initiate the SAP® Business One client uninstallation. +
->  +
-> Once that process is complete, you can begin installing the new updates. +
->  +
-> Install the //Third Wave Chargeback// SAP® Business One client as described in the **Installation Process** section of this User Guide.+
  
-**25** +===== Uninstalling the TWBS Chargeback Processing Application =====
- +
-**Uninstalling the TWBS Chargeback Processing Application**+
  
 Steps for uninstalling the Chargeback application are... Steps for uninstalling the Chargeback application are...
  
-> If your previous version of TWBS Chargeback is a version that still utilizes the Database Server. +If your previous version of TWBS Chargeback is a version that still utilizes the Database Server. 
->  +  * Open the Database Service Manager Screen select the **Uninstall Service** option \\ {{::cb:cbimage34.jpeg?432x292}} 
-> o Open the Database Service Manager Screen select the **Uninstall Service** option.+  * Open the operating system option for administering programs through the Control 
 +  * Uninstall the option for //Third Wave Chargeback Database Server//. 
 +  * Uninstall Third Wave Chargeback using the SAP Business One System Landscape Directory
  
-{{::cb:cbimage34.jpeg?432x292}} +===== Chargeback Product Support =====
- +
-<HTML><ol start="15" style="list-style-type: lower-alpha;"></HTML> +
-<HTML><li></HTML>> <HTML><p></HTML>Open the operating system option for administering programs through the Control<HTML></p></HTML> +
- +
-<HTML><ol start="15" style="list-style-type: lower-alpha;"></HTML> +
-<HTML><li></HTML>> <HTML><p></HTML>Uninstall the option for //Third Wave Chargeback Database Server//.<HTML></p></HTML> +
-<HTML></li></HTML><HTML></ol></HTML> +
-<HTML></li></HTML><HTML></ol></HTML> +
- +
-> Launch the SAP® Business One **Add-On Administration** screen selecting the option from the **Administration** -> **Add-Ons** menu. +
->  +
-> Move the entry with //Third Wave Chargeback// in the **Add-On Name** column to the left +
->  +
-> by highlighting the row and clicking the {{::cb:cbimage35.jpeg?22x20}} button. +
->  +
-> Click the **Remove Add-On** button on the Add-On Administration screen. Click the **Update** button on the Add-On Administration screen. +
->  +
-> Log back into SAP® Business One to initiate the SAP® Business One client uninstallation. +
- +
-**26** +
- +
-**Chargeback Product Support**+
  
 Support is provided for Third Wave’s Chargeback Processing application. Please direct your inquiries regarding Chargeback's functional and technical capabilities to your SAP® Business One Partner, or to Third Wave Business Systems (TWBS). Support is provided for Third Wave’s Chargeback Processing application. Please direct your inquiries regarding Chargeback's functional and technical capabilities to your SAP® Business One Partner, or to Third Wave Business Systems (TWBS).
- +  * Visit the **[[http://support.twbs.com/|TWBS Support Portal]]** (login required) 
-> Visit the [[http://support.twbs.com/|**TWBS Support Web Portal**]] (login required) o Add/manage support tickets +    * Add/manage support tickets 
->  +    * Obtain license keys 
-> o Obtain license keys +    * View product brochures for other TWBS applications 
->  +  * Visit the **[[http://www.youtube.com/thirdwavesapb1|TWBS YouTube Channel]]** 
-> o View product brochures for other TWBS applications +    * Overview videos for a variety of TWBS applications 
->  +    * Product training video series and demonstrations
-> Visit the [[http://www.youtube.com/thirdwavesapb1|**TWBS YouTube Channel**]] +
- +
-<HTML><ol start="15" style="list-style-type: lower-alpha;"></HTML> +
-<HTML><li></HTML>> <HTML><p></HTML>Overview videos for a variety of TWBS applications o Product training video series and demonstrations<HTML></p></HTML> +
-<HTML></li></HTML><HTML></ol></HTML> +
- +
-**27**+
cb/chargeback.1548932354.txt.gz · Last modified: 2019/01/31 05:59 by _deletedUser4_

Page Tools

Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Noncommercial 4.0 International
CC Attribution-Noncommercial 4.0 International Valid HTML5 Valid CSS Driven by DokuWiki