Customer Information Manager (CIM) Activation – Prior to adding new customer/payment profiles to the system either via entry or card migration for upgrades, an end-customer representative will be required to log onto the Authorize.Net account via the website and activate the Customer Information Manager (CIM) functionality. If this is not done, card entry/migration will fail.

Payment Profile Limitation per Customer Profile – There is a maximum of 10 payment profiles (cards) that can be stored on each customer profile (business partner) in Authorize.Net. During card migration, the application will migrate the default card for the BP first, then up to the next 9 cards in order of unique ID assigned. Any cards above the 10 allowed will not be migrated. To add a new payment profile to a customer profile that has 10 payment profiles, one of the existing payment profiles would need to be removed.

Recurring Billing Function Activation – Prior to adding new customer/payment profiles to the system either via entry or card migration for upgrades, an end-customer representative will be required to contact CyberSource and request that the Recurring Billing function be enabled on their CyberSource account. If this is not done, card entry/migration will fail.

Contact the Processing Center on the CyberSource Account to Determine Any Daily Transaction Limits Prior to Card Migration – Creation of a new payment profile, either by manually entry or card migration, counts as a $0 transaction. Once the daily transaction limit on the processing center account and the number of cards to be migrated are known, if the number of cards to be migrated exceeds the daily transaction limit, please contact TWBS via support ticket to discuss options. It is also advisable that the customer notify the processing center in advance before the profile migration to make them aware of the large number of transactions that will be executed against the gateway account in a short period of time to let them know the source of the activity.

Review Card Address Info and Use of AVS Exemption from Prior TWBS CC Version if Upgrading – Address information passed into Recurring Billing profiles is AVS validated. If the address information saved and passed is not correct, but perhaps was not noticed because the Exclude from AVS Checking option had been selected for processing in the previous version of TWBS CC, the migration of that card will fail depending on the AVS acceptance settings on your CyberSource account. The Exclude from AVS Checking option isn't available in the latest version of TWBS CC.