Table of Contents

KB Item 11

Product

SAP BUSINESS ONE

Product Version (if applicable)

None Defined

Issue

Load Report Failed message

Symptom

User gets load report failed message when trying to run a crystal report

Cause

Multiple reasons

Resolution Notes

One of the following could be the cause of this issue:

General:

1. Incorrect file path: Make sure that the rpt file location is specified correctly on the Report Definitions window.

2. Dll not registered: If you have verified that the report path is correct and you are still not able to run ANY report, thentry manually registering the crqe.dll by running this command: regsvr32 “C:\program files\common files\Crystal Decisions\[version]\bin\CRQE.dll”, where [version] stands for the version of the crystal report runtime. It is 3.0 for Crystal XI and 3.5 for Crystal XI release 2

3. Crystal XI Release 2: If you recently upgraded to Crystal Reports XI release 2 and are running versions of CW prior to 2005.5.1.107, please upgrade to the latest release avaialble on our ftp site.

KB Type

Solution

Item Date

31 May 2007