Table of Contents

KB Item 14

Product

APP

Product Version (if applicable)

None Defined

Issue

The Field is too small to accept the data or Error 100000004-Unknown Session when addon load

Symptom

Error when CrystalWave is started

Cause

1) DI API is not installed. 2) Incorrect version of DI API installed. 3) The DI API install folder does not have the enough permission

Resolution Notes

Make sure the DI API is installed and the DI API install folder has proper permissions

KB Type

Solution

Item Date

31 Aug 2007