Table of Contents

KB Item 173

Product

RMA

Product Version (if applicable)

None Defined

Issue

Error when copying ot return from RMA

Symptom

Failed to fille Item Description field in Sales Return matrix. Please make sure that the column is visible and active

Cause

Data corruption

Resolution Notes

Try entering the ittem number into a sales order and see if the item description shows up. If it does not you may have to perform a restore. You may need to contact SAP to resolve.

KB Type

Solution

Item Date

12 Nov 2013