Table of Contents

KB Item 17

Product

APP

Product Version (if applicable)

None Defined

Issue

Conversion from String `` to type Double is not Valid

Symptom

Error on connecting to CrystalWave

Cause

Possibly due to older version of DI API dll

Resolution Notes

1) go to Start » Run 2) Type %temp% and hit enter 3) Delete file SM_OBS_DLL 4) Restart CrystalWave

If not fixed, look in My Documents » TWBS » CrystalWave for any CW startup errors

KB Type

Solution

Item Date

13 May 2008