Table of Contents

KB Item 213

Product

APP

Product Version (if applicable)

None Defined

Issue

Configure APP with SMTP Issues

Symptom

Configure APP with SMTP Issues

Cause

Resolution Notes

“Use Email address” of set to “Master Ship To”.

Check the business partner contact record, do you have the “APP Contact Type” Set to “Master Ship To”. This is needed to work.

If not, please do so and test the email again. I would also like you to perform this test and report back the results: Change the value in the Email setup screen from “Master Ship To” to “Document Contact”.

The document contact will use the email of the contact specified on the marketing doc itself. You will need to ensure that an email is specified for that contact. Please let me know what you find. Thanks.

KB Type

Solution

Item Date

11 Apr 2014