Table of Contents

KB Item 245

Product

SHIPEASY

Product Version (if applicable)

None Defined

Issue

Address Validation Fails

Symptom

Authentication Failed Message

Cause

FedEx configuration

Resolution Notes

Most functions work for ShipEasy for FedEx except Address Validation. When you click the button you get Authetication Failed message and a blank list opens up.

The user must contact FedEx and have their account set up for API privledges for Address Validation.

KB Type

Solution

Item Date

15 Oct 2014