Table of Contents

KB Item 269

Product

RMA

Product Version (if applicable)

None Defined

Issue

User cannot Copy RMA to Return

Symptom

“Invalid Value - Value Not Found” error raiised in Return document

Cause

Incorrect SAP authorization

Resolution Notes

User must have “Change Sales Person” authorization set (Sales - AR documents). See attachment.

KB Type

Solution

Item Date

07 Oct 2015