Table of Contents

KB Item 271

Product

SHIPEASY

Product Version (if applicable)

None Defined

Issue

Unable to convert deliveries to invoice

Symptom

Using invoice generator the delivery goes away when run but the invoice does not get created.

Cause

Delivery is part of a consolidating BP.

Resolution Notes

After you run the invoice generator the delivery goes off the screen but when you go back into the generator the delivery reappears.

Open the BP from the Delivery and go to the accounting tab. Check to see if there is a Consolidating BP.

You can either remove the Consolidating BP number fromt he BP or place a check mark in the invoive generator Include Consolidating BP check box, you will receive a warning.

KB Type

Solution

Item Date

26 Oct 2015