Table of Contents

KB Item 280

Product

SHIPEASY

Product Version (if applicable)

None Defined

Issue

ShipEasy Module fails to load

Symptom

ShipEasy says connected but there is no module and no SE buttons on forms

Cause

Missing shipping form option.

Resolution Notes

In the TWBS_SBO_Common DB open the TWBS_UPS_Company table and perform an edit top 200 rows. In the row with the company DB that you are having an issue with in the UPSObject field you will have to enter a D if you are doing shipping off of a delivery or S if you are shipping off of Sales Order

KB Type

Solution

Item Date

14 Apr 2016