Table of Contents

KB Item 288

Product

SAP BUSINESS ONE

Product Version (if applicable)

None Defined

Issue

Setup will now terminate

Symptom

Error Number 0x80040707 Description: Dll function call Crashed :ISRT._RegQueryKeyValue

Cause

Corrupt registry entry

Resolution Notes

When installing the SAP client on a workstation, the setup terminates and the following error is thrown:

Error Number 0x80040707 Description: Dll function call Crashed :ISRT._RegQueryKeyValue

1) regedit 2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager 3) Backup Session Manager registry sub-directory 4) Delete PendingFileRenameOperations key entry 5) Re-run client install

https://archive.sap.com/discussions/thread/3634172

KB Type

Solution

Item Date

07 Apr 2017