Table of Contents

KB Item 334

Product

CREDITCARD

Product Version (if applicable)

Issue

Easy Troubleshooting Steps for TWBS CC Authorization Data Not Copying from Document to Document

Symptom

Authorizations created a marketing document levels are not moving to the next marketing document on creation of new document even though the authorization is valid and has not expired.

Cause

Resolution Notes

See the attached PDF document for some each troubleshooting steps that you can take to try to identify the most common causes.

KB Type

HowTo

Item Date

21 Feb 2018