Table of Contents

KB Item 33

Product

CREDITCARD

Product Version (if applicable)

None Defined

Issue

CC Processing Credit Memo - The referenced transaction does not meet the criteria for issuing a credit.

Symptom

Cause

Resolution Notes

This happens with a Credit Memo. This means that the transaction was rejected by Authorize.net. Need to call Authorize.net to resolve the issue.

Response String :3|2|54|The referenced transaction does not meet the criteria for issuing a credit.

KB Type

Solution

Item Date

07 Jan 2009