BIZWEAVER

All

Call to Bizweaver via the web service fails

A call to the Bizweaver web service using HTTPS has been working (or is being set up initially) and the call fails.&nbsp; The error may be something like “The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel,” or a general message that “the server threw an exception” is displayed.<br />

A common cause in this situations is that the SSL certificate has expired.<br />

Check the expiration date of the SSL certificate in the IIS management tool.&nbsp; Assuming that the certificate has expired:&nbsp; 1) update the registration, 2) get an updated certificate, 3) install the new certificate in IIS, 4) associate the new certificate with the BW Service application.&nbsp; Retest the service call to confirm that is is working as expected.<br />

Solution

08 Aug 2018