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kb:kb_item_359 [2019/03/13 09:48] external edit |
kb:kb_item_359 [2019/03/13 09:52] (current) |
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| 2.2.1 | 2.2.1 | ||
| ==== Issue ==== | ==== Issue ==== | ||
| - | Email configuration error<br /> | + | Email configuration error |
| ==== Symptom ==== | ==== Symptom ==== | ||
| - | Error is raised when trying to configure email for the first time.<br /> | + | Error is raised when trying to configure email for the first time. |
| ==== Cause ==== | ==== Cause ==== | ||
| - | Application bug that occurs when a record does not already exist in the database.<br /> | + | Application bug that occurs when a record does not already exist in the database. |
| ==== Resolution Notes ==== | ==== Resolution Notes ==== | ||
| - | To work around this for now use the following SQL statement.& | + | To work around this for now use the following SQL statement. The target table is in the Versago configuration database. |
| + | |||
| + | <code sql> | ||
| + | insert into TWBS_WS_SMTPSettings | ||
| + | select ' | ||
| + | </code> | ||
| + | |||
| + | Once this record has been added you should be able open the email configuration function and set the correct values. | ||
| ==== KB Type ==== | ==== KB Type ==== | ||
| Solution | Solution | ||