Table of Contents

KB Item 51

Product

SHIPEASY

Product Version (if applicable)

None Defined

Issue

ShipLink Packaging window fails to load with Trimergo

Symptom

When starting ShipLink in SAP, the packaging window does not load

Cause

Trimergo Add-On causes a conflict and bocks the window

Resolution Notes

To resolve the problem move ShipLink up in the Add-On Administration window » adjust the priority of ShipLink and make it start before Trimergo starts » use the `UP` arrow in Add-On Administration.

KB Type

Solution

Item Date

31 May 2011