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--- versago:versago_upgrade [2019/07/31 13:13]
runger [Information You Will Need]
+++ versago:versago_upgrade [2021/02/08 13:35] (current)
dlee
@@ Line 2: / Line 2: @@
 ===== Upgrade Preparation =====
+==== Important Notifications ====
+<WRAP center round alert 80%>
+Please review Versago's new **//[[versago:versago_application_security|Application Security]]//** requirements for version 2.5.6 and later
+</WRAP>
+<WRAP center round alert 80%>
+Do not use Microsoft Internet Explorer (IE) for the Versago installation process.  IE is not longer supported for Versago.  Download Chrome, Firefox, or any other HTML5-compatible browser and set it as the default on your Versago server.
+</WRAP>
+<WRAP center round alert 80%>
+Versago v2.3 and higher requires that Microsoft .Net Framework v4.7.2 or higher be installed before beginning an installation.  The application can be downloaded from Microsoft.  **A restart of the server is required after installation**.
+</WRAP>
+<WRAP center round alert 80%>
+Make sure there are no pending Windows Updates to help avoid a reboot during the Versago installation.  If there are pending updates, install them first before installing Versago.
+</WRAP>
+==== Other Notifications ====
+<WRAP center round important 80%>
+If you are using HTTPS Redirect to allow users to simply use the URL (e.g. https://versago.yourdomain.com) to access Versago, you should disable the redirect before beginning the upgrade.
+</WRAP>
+<WRAP center round important 80%>
+For upgrades to v2.3 from earlier versions, note that the URL for Versago is different.  The new URL is http://yourdomain/m.htm#.  The previous URL was http://yourdomain/VSGUser/m.htm#.  Users that have your Versago site bookmarked may need up update the bookmark to the new URL format.
+</WRAP>
+===== HANA Database Connections =====
+The **SAP HANA Client** should be installed on the machine where Versago is installed **if** you will be connecting to a HANA database to retrieve information. This application is automatically installed if SAP Business One for HANA is installed on the machine. An installation package is available from Third Wave Business Systems if it is not already installed.
+<WRAP center round alert 80%>
+Beginning with Versago v2.4.11 and higher, HANA Client v2.4 must be installed on the Versago server.  You can download the installation package from https://portal.twbs.com. **This client is also used for Bizweaver.**
+</WRAP>
+Please follow these instructions.
+  * If downloaded from the TWBS portal, extract the HANA client installation package from the .zip archive.
+  * Use the 64 bit HANA Client
+  * Right-click on "hdbsetup.exe" and select the "Run as administrator" option.
+  * Click the "Install new SAP HANA database client" option.
+  * Use the default install directory, C:\Program Files\sap\hdbclient
+  * Click <Next> to move through the installation wizard
 ==== Information You Will Need ====
@@ Line 7: / Line 51: @@
   * The name & password for an active Versago administrative user.
   * If your site is using SSL, you will need to know the name given to the SSL certificate used by Versago.
+  * Your company logo file (if being used on Versago).
 ===== Upgrade =====
@@ Line 21: / Line 66: @@
   * Confirm the previous installation options
     * The website name should be "Versago". This should not be changed without consultation with Third Wave technical support.
-    * The “Enable SSL” checkbox should be selected if SSL is being used.
+    * “Enable SSL” is mandatory and cannot be deselected.
-  * Confirm the port being used for Versago.
+    * Select the desired **//[[versago:ssl_certificates|certificate ]]//** from the drop-down.
-    * Information about appropriate ports is found in the [[versago:versago_installation|Installation]] page.
+    * Confirm the port being used for Versago.
-<WRAP center round tip 60%>
-If have selected SSL **and** you have already registered your certificate in IIS, you should select the desired certificate from the drop-down
-</WRAP>
   * Click [**Next**] to continue.
   * Various screens will be displayed as different components are installed. This may take a few minutes.
@@ Line 37: / Line 78: @@
     * Once the Versago login/password fields are accessible the basic installation is complete.
-<WRAP center round info>
+<WRAP center round tip 80%>
-Depending on your browser, you may receive a message that the “site is not secure.” This generally occurs when you are using **https**. There should be an option (you may have to look for it) to acknowledge the issue and continue. This most commonly is found with the Chrome and Firefox browsers.
+If you use a self-signed certificate, browsers will issue an unsecured connection warning. You will have to proceed beyond the warning to connect to Versago.
 </WRAP>
+<WRAP center round important 80%>
+Some security software may affect the installation of Versago. Please review your antivirus logs to ensure that no Versago files have been quarantined
+</WRAP>
+===== Final Upgrade Steps =====
+  * If you are using HTTP Redirect you may need to adjust the redirect information and re-enable it.
+  * The upgrade process may cause Versago to “lose” the company logo that may have been configured. It will revert to the default Versago logo. Reapply your company logo in the Customization section of the Versago Admin console.
+  * Recreate the **Bizweaver service** by following these steps (alternatively, you can reinstall Bizweaver):
+    * Go to the Versago site in IIS Manager
+    * Right click the Versago site and choose Add Application from the context menu
+    * Complete the Add Application window as shown below and click OK
+      {{ :versago:install04.png?500 |}}
-==== Final installation Steps ====

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