Wiki kb

KB Item 1

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:40:35 +0000

KB Item 1 Product None Product Version (if applicable) None Defined Issue Credit Card Deposits Error Symptom Credit Card Deposits Error - Amounts cannot be reconciled Cause SAP Bug Resolution Notes Fix is to Make the deposit into a temporary Credit Card Account. Then make a single journal entry from that account into the checking account

KB Item 2

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:42:37 +0000

KB Item 2 Product None Product Version (if applicable) None Defined Issue When I try to cancel an incoming payment I get this message. Symptom “one of the credit vouchers was cashed” Cause Resolution Notes Kal, If this is a credit card payment, there is an option (Administration | System Initialization | BP tab) to process Credit Card vouchers automatically. This will, in essence, do what Mike indicated and automatically “deposit” the credit card payment based on a set number of day…

KB Item 3

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:09 +0000

KB Item 3 Product None Product Version (if applicable) None Defined Issue Running SAP Training in IE7 Symptom Contribute not running in IE7 Cause IE7 Blocking Video Resolution Notes Michael, I tried Krishnan`s suggestions with no luck. I did note that when I launch the training, a product called

KB Item 4

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 10:04:36 +0000

KB Item 4 Product None Product Version (if applicable) None Defined Issue SQL Function to Create DateTime Value Symptom Cause Resolution Notes Create FUNCTION [dbo].[CreateDateTime] (@Date datetime, @Time varchar(4)) RETURNS DateTime AS BEGIN Declare @NewTime datetime Declare @Hour int Declare @Minute int -- If len(@time) = 3 Begin Set @Hour = cast(left(@time,1) as int) End Else Begin Set @Hour = cast(left(@time,2) as int) End Set @Minute = cast(r…

KB Item 5

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:09 +0000

KB Item 5 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue how to suppress or hide all $0 rows on the sales tax report Symptom how to suppress or hide all $0 rows on the sales tax report Cause Resolution Notes Hi Michael,

KB Item 6

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:09 +0000

KB Item 6 Product None Product Version (if applicable) None Defined Issue Open Encrypted Stored Procedures Symptom Cause Resolution Notes Hey - Here`s a tool to decrypt encrypted stored procs. Install is attached and unlock code is below.

KB Item 7

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:09 +0000

KB Item 7 Product None Product Version (if applicable) None Defined Issue Using Approval Functionality to Required Fields Symptom Cause Resolution Notes Hi Michael, The UDF doesn’t have to be visible actually. The system field should be just because the user needs to select the project code. Is not working for you if the UDF is not visible?

KB Item 8

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:09 +0000

KB Item 8 Product APP Product Version (if applicable) None Defined Issue Exception has been thrown by the target of Invocation Symptom Get the error message above when using the CrystalWave Check Licenses Utility Cause CrystalWave License Bug

KB Item 9

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:09 +0000

KB Item 9 Product APP Product Version (if applicable) None Defined Issue 8006 Resource Error Symptom Get the error message on connecting to CrystalWave(See attachment) Cause DI API Issue Resolution Notes This is a known DI API issue. To fix the issue, do the following

KB Item 10

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:09 +0000

KB Item 10 Product APP Product Version (if applicable) None Defined Issue Cannot access a disposed object named “frmRpt”.Object name : “frmRpt”. Symptom CrystalWave works fine the first time.But in subsequent usage gives the message(see attachment)

KB Item 11

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:09 +0000

KB Item 11 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Load Report Failed message Symptom User gets load report failed message when trying to run a crystal report Cause Multiple reasons Resolution Notes One of the following could be the cause of this issue:

KB Item 12

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 12 Product APP Product Version (if applicable) None Defined Issue B1 2005 SP1 PL 26 upgrade error Symptom Application has failed to start because the MSVCRTD.dll was not found. REinstalling the application may fix this problem Cause

KB Item 13

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 13 Product APP Product Version (if applicable) None Defined Issue The procedure entry point for SymFromAddr could not be located in the dynamic link library dbghelp.dll Symptom You get the above error message on Windows 2000 Server and Windows 2000 client when you connect open the SAP Service Manager or connect to SAP Add Ons that use the DI

KB Item 14

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 14 Product APP Product Version (if applicable) None Defined Issue The Field is too small to accept the data or Error 100000004-Unknown Session when addon load Symptom Error when CrystalWave is started Cause 1) DI API is not installed. 2) Incorrect version of DI

KB Item 15

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 15 Product APP Product Version (if applicable) None Defined Issue Method not found: `Void CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestInfo.set_RequestOptions Symptom Get the message trying to use a CrystalWave Report

KB Item 16

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 16 Product APP Product Version (if applicable) None Defined Issue The process cannot access the %My Documents%/CrystalWave.LOG because it is being used by another process Symptom Get the message when Add On connects to CrystalWave Cause

KB Item 17

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 17 Product APP Product Version (if applicable) None Defined Issue Conversion from String `` to type Double is not Valid Symptom Error on connecting to CrystalWave Cause Possibly due to older version of DI API dll Resolution Notes

KB Item 18

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 18 Product APP Product Version (if applicable) None Defined Issue Could load file or assemblies `Microsoft.Office.Interop.Outlook, Version= 11.0.0.0` or one of its dependencies. The system cannot find the specified file Symptom The above error on CrystalWave Delivery

KB Item 19

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 19 Product APP Product Version (if applicable) None Defined Issue 10000004 or Field is too small to accept data or COM related errors. CrystalWave Symptom Cause Incorrect version of DI API installed or DI API is not installed at all.

KB Item 20

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 20 Product APP Product Version (if applicable) None Defined Issue Crystal Wave Error Mesage 4060 Symptom CrystalWave works but no reports can be run from within SBO. Cause There are two possible couses. 1. Name os the SBODemoUS database or Licensing problem.

KB Item 21

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 21 Product APP Product Version (if applicable) None Defined Issue CrystalWave Failed to Initialize Language. 8020 Error Message. Symptom Cause Faulty information in TEMP folder. Resolution Notes Fixed by deleting the contents of the %Temp% folder.

KB Item 22

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 22 Product MICR Product Version (if applicable) None Defined Issue Failed to connect to SAP Business One: Access to the path... Symptom Cause The user does not have enough permission to the Windows Fonts folder. Resolution Notes Fixed by giving the users permissions to the Windows fonts folder. Happens because of tight security. MICR uses several windows fonts, which can not be accesed, when the user is not an admin or has enough priviledges.

KB Item 23

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 23 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card screens dont load Symptom Credit Card screens dont load Cause Old version of CCMenus.xml file in My Documents >> TWBS >> Credit Card Folder Resolution Notes

KB Item 24

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 24 Product SHIPEASY Product Version (if applicable) None Defined Issue ShipLink License Key is Missing Symptom Please see the attached error message Cause Either there was no key entered into the Add/Edit License key in ShipLink Database Serivce Manager or the key entered was incorrect, or the user only entered part of the actuall license key.

KB Item 25

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:10 +0000

KB Item 25 Product APP Product Version (if applicable) None Defined Issue Exception from HRESTULT: 0xFFFFE3DF Symptom No CrystalWave lisence is assigned to the user in SBO Cause The user has no license assigned to in SAP Business One License Administration.

KB Item 26

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 26 Product APP Product Version (if applicable) None Defined Issue CrystalWave:Access to the path “C\Program Files\SAP\SAP Business One\AddOns\TWBS\TWBS CrystalWave\Forms\TWBS_CW.sml” is denied. Symptom Permissions Issue Cause The user does not have enough permissions

KB Item 27

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 27 Product APP Product Version (if applicable) None Defined Issue CrystalWave: Invalid length for a Base-64 char array. The application will now end. Symptom Invalid License key places in CrystalWave Database Service Manager Cause The license key entered is incorrect

KB Item 28

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 28 Product MICR Product Version (if applicable) None Defined Issue When upgrading from Mekorma to MICR the table names change. Find attached a stored procedure that copies the data to TWBS tables. Symptom Cause Data needs to be copied over to TWBS tables when upgrading from Mekorma to TWBS

KB Item 29

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 29 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue License Key problem. Your current SAP BusinessOne server does not match your registred server name. Symptom Wrong license key. Cause Bad license key Resolution Notes

KB Item 30

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 30 Product APP Product Version (if applicable) None Defined Issue CrystalWave Invalid Index. Exception from HRESULT:DISP_E_BADINDEX Symptom Cause Bad report Resolution Notes See attached error message for more information: Solution:

KB Item 31

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 31 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue SAP Crashing. When you install SAP Client, there is no SQL 2005 to pick from in the server options. Symptom When you install SAP Client, there is no SQL 2005 to pick from in the server options.

KB Item 32

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 32 Product APP Product Version (if applicable) None Defined Issue CrystalWave BP auto print Symptom CrystalWave will print report when any BP is added Cause Bug Resolution Notes CW Version info: CW 2007 Build 4 PL 118 (2007.4.0.118), CW Build 4.1 PL 203 (2007.4.1.203) SAP Business Versions Impacted: 2007

KB Item 33

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 33 Product CREDITCARD Product Version (if applicable) None Defined Issue CC Processing Credit Memo - The referenced transaction does not meet the criteria for issuing a credit. Symptom Cause Resolution Notes This happens with a Credit Memo. This means that the transaction was rejected by Authorize.net. Need to call Authorize.net to resolve the issue.

KB Item 34

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 34 Product SHIPEASY Product Version (if applicable) None Defined Issue ShipLink Citirx issue Symptom ShipLink does not load on a Citirx. Cause Permissions Resolution Notes Super user rights to the following folders: I. C:\Program Files\SAP\SAP Business One\AddOns II. C:\Program Files\TWBS

KB Item 35

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 35 Product APP Product Version (if applicable) None Defined Issue Old reports don`t work in CW 2007 Build 4 in a new database Symptom Cause Missing files Resolution Notes Copy the following files from the old database to the new database: Views:

KB Item 36

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 36 Product SHIPEASY Product Version (if applicable) None Defined Issue Conversion error in UPS when entering delivery number. nvarchar to int Symptom Cause Comma in the quantity field. Resolution Notes Bad entry in the quantity field: “1,200”.

KB Item 37

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 37 Product None Product Version (if applicable) None Defined Issue Calc Ending Business Days Symptom Need proc to figure out current date + business days ending on business day Cause Resolution Notes create procedure TWBS_AddBusinessDays (@StartDate DateTime ,@Days int) as

KB Item 38

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 38 Product APP Product Version (if applicable) None Defined Issue PL 47 upgrade issue. The DIAPI generates -1004 error Symptom SAP issue Cause Resolution Notes The upgrade does not take into account the fact that some fields could have the empty string as a content. The SBO client ignores it, however, the DI

KB Item 39

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 39 Product APP Product Version (if applicable) None Defined Issue CrystalReports AddOn crashing on Citrix Symptom previewing reports in citrix using crystal reports addon generates a .NET error Cause Missing C Drive Resolution Notes

KB Item 40

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:11 +0000

KB Item 40 Product MICR Product Version (if applicable) None Defined Issue Micr Fonts issue: Failed to Connect to SAP Business One: Access to the path `C:\Windows\Fonts\MICRE... is denied Symptom Failed to Connect to SAP Business One: Access to the path `C:\Windows\Fonts\MICRE

KB Item 41

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 41 Product APP Product Version (if applicable) None Defined Issue CW issue: CrystalWave failed to connect to B1 Company. Reason: -8020- Failed to Initialize Language... Symptom CW fails to start Cause Corruption in the local temp folder

KB Item 42

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 42 Product APP Product Version (if applicable) None Defined Issue CW issue: Retrieving the COM class factory for component CLSID .... failed due to the following error:... Symptom DI API issue Cause SAP DI API is older than the SAP PL level or the SAP DI

KB Item 43

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 43 Product EFT Product Version (if applicable) None Defined Issue EFT issue: TWBS Remittance report generation failed: 1). [Microsoft].....Invalid column name `U_BPContacts`. ... Symptom EFT Contact field missing Cause EFT Contact field does not get created during the install

KB Item 44

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 44 Product APP Product Version (if applicable) None Defined Issue Can`t Create file: Right-Click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the folder Symptom

KB Item 45

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 45 Product None Product Version (if applicable) None Defined Issue Error Accessing Parser DLL Symptom When running client setup or when running SAP Business One, the following errors appear: Cause Resolution Notes Unhandled Exception when Running B1 Client Setup

KB Item 46

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 46 Product APP Product Version (if applicable) None Defined Issue CrystalWave/APP Delivery error Symptom User receives error “Cannot create attachment” when trying to deliver document through Outlook Cause Outlook temporary folder is missing

KB Item 47

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 47 Product APP Product Version (if applicable) None Defined Issue Sending emails based on a query without an attachment returns an error Symptom Cause Product bug Resolution Notes I. Email delivery works when there are attachements and also when there are no attachments

KB Item 48

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 48 Product APP Product Version (if applicable) None Defined Issue Error message in APP Report Definition Symptom RPC Service Unavailable error message on update of Report Definition Cause A default printer has not been defined on the machine where the update is being applied

KB Item 49

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 49 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Check Number Confirmation Disappears Symptom Check Number Confirmation Disappears Cause Checkbox on Checks for payment Resolution Notes If a user prints checks and the check number confirmation window doesn`t popup, you need to open the Checks For Payment window for that user, retrieve and check and uncheck the manual check box and click OK.

KB Item 50

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 50 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Yellow and Blue poor color in Webi Symptom Yellow and Blue poor color in Webi Cause Java Security Settings Resolution Notes If you encounter security warnings (see Figure 1 below), or if attempts to create a Webi report yield a blue and yellow table with no data in it, you`ll need to adjust your Java security settings.

KB Item 51

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 51 Product SHIPEASY Product Version (if applicable) None Defined Issue ShipLink Packaging window fails to load with Trimergo Symptom When starting ShipLink in SAP, the packaging window does not load Cause Trimergo Add-On causes a conflict and bocks the window

KB Item 52

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 52 Product SHIPEASY Product Version (if applicable) None Defined Issue Copy UPS Import / Export maps from one workstation to another Symptom Cause Resolution Notes In order for this process to work the version of WorldShip must be the same on all machines.

KB Item 53

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 53 Product TASKCENTRE Product Version (if applicable) None Defined Issue SBO Connector Not Connecting to SQL Server / SAP Server Symptom When you attempt connect a different TC machine to SAP/SQL, it doesn`t connect Cause Missing / Incorrect SQL Client Tools version

KB Item 54

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:12 +0000

KB Item 54 Product TASKCENTRE Product Version (if applicable) None Defined Issue SBO Events are not firing TC tasks Symptom SBO Events are not firing TC tasks Cause Multiple possibilities Resolution Notes 1. TaskCentre SBO Event agent and webservice must be installed on the B1 Server. 2. There should be code in the SAP SP Transaction notification 3. Actions should be inserting into the SBOEvents table

KB Item 55

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 55 Product APP Product Version (if applicable) None Defined Issue Outlook “external program” message when e-mail is generated by APP Symptom Outlook message box displayed for each e-mail when output is to SEND rather thant DRAFT Cause

KB Item 56

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 56 Product None Product Version (if applicable) None Defined Issue Setup.exe will not run. Error 1158 Symptom Error when installing application Cause Resolution Notes Windows 7, Vista and Server 2008 Right Click on Setup.exe > Troubleshoot compatibility

KB Item 57

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 57 Product None Product Version (if applicable) None Defined Issue A Required COM Add-in Program XL Reporter has not been loaded and Prohibits Microsoft Excel from running. Symptom A Required COM Add-in Program XL Reporter has not been loaded and Prohibits Microsoft Excel from running.

KB Item 58

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 58 Product None Product Version (if applicable) None Defined Issue Error starting Excel! Cause (Open workbook) method `~` of object Symptom Error starting Excel! Cause (Open workbook) method `~` of object Cause Resolution Notes In Excel 2010 , go to File, Options, Trust Center, Trust Center Settings, Protected View, Under the Data Execution Prevention option, uncheck the

KB Item 59

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 59 Product None Product Version (if applicable) None Defined Issue Valid Value - Value Already Exists Symptom Valid Value - Value Already Exists Cause Resolution Notes APP / Crystal Wave issue when accessing SAP via a Terminal Server. Printer names are too long

KB Item 60

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 60 Product None Product Version (if applicable) None Defined Issue B1 Golden Link arrow into a Crystal Report so that you can drill back into SAP Symptom Cause Resolution Notes The attached Power Point document explains how to put the B1 Golden Link arrow into a Crystal Report so that you can drill back into SAP.

KB Item 61

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 61 Product None Product Version (if applicable) None Defined Issue Downloaded Help file appears empty Symptom Downloaded Help file appears empty Cause Properties need to be set for file Resolution Notes Right click on the file and select Properties from the dropdown. Click on the Unblock box, and then click Apply and OK

KB Item 62

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 62 Product None Product Version (if applicable) None Defined Issue Help files downloaded from portal appear empty Symptom Help files downloaded from portal appear empty Cause Security has blocked the opening of the file Resolution Notes

KB Item 63

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 63 Product None Product Version (if applicable) None Defined Issue Error converting data type nvachar to numeric excuting SQL statement on TWBS_FDX_WXX and TWBS_FDX_WXX_D Symptom Error converting data type nvachar to numeric excuting SQL statement on TWBS_FDX_WXX and TWBS_FDX_WXX_D

KB Item 64

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 64 Product SHIPEASY Product Version (if applicable) None Defined Issue Error converting data type nvachar to numeric excuting SQL statement on TWBS_FDX_WXX and TWBS_FDX_WXX_D Symptom Error converting data type nvachar to numeric excuting SQL statement on TWBS_FDX_WXX and TWBS_FDX_WXX_D

KB Item 65

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 65 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue SAP B1 Use Tax Setup Symptom Use Tax Cause Use Tax Resolution Notes 1. Setup Use Tax GL Account number and allocate it to the tax code: a. Administration > Setup > Financials > Tax >. Sales Tax Code.

KB Item 66

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 66 Product APP Product Version (if applicable) None Defined Issue error 1904: \reportconvtool.dll failed to register Symptom error 1904: \reportconvtool.dll failed to register Cause error 1904: \reportconvtool.dll failed to register

KB Item 67

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:13 +0000

KB Item 67 Product None Product Version (if applicable) None Defined Issue SAP Main Menu not Visable Symptom SAP Main Menu not Visable Cause Window Main Menu option not checked or menu was minimized. Resolution Notes 1. On the menu bar, click on Window and ensure that the Main Menu option is checked. It`s also possible to toggle the Main Menu by using the CTRL+0 (zero) keyboard shortcut. 2. Using the menu bar, open at least one other SAP function window (it doesn`t matter which you …

KB Item 68

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 68 Product None Product Version (if applicable) None Defined Issue Valogix Symptom 2012 activity being reported as 2011 Cause Valogix bug Resolution Notes Valogix customers reported that they were seeing 2012 activity being reported in 2011. This is a known bug in certain releases of Valogix and can be fixed fairly easily.

KB Item 69

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 69 Product None Product Version (if applicable) None Defined Issue Unable to select check in Print Checks for Payment window or ErrorYou cannot print checks while another user is accessing this checking account Symptom Check Printing issues

KB Item 70

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 70 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Failed to update binary data in the database Symptom Getting error when you are trying upgrade an add-on version Cause You are getting this when you are trying upgrade an add-on version

KB Item 71

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 71 Product APP Product Version (if applicable) None Defined Issue During installation of Add-on client the error “Feature Transfer Error“ Symptom Error: -1605 This action is only valid for products that are currently installed.” occurs.

KB Item 72

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 72 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card menu items are not visable after startup Symptom After starting the Credit Card add-on the menu items do not appear Cause Access to the path `C:\Program Files (x86)\SAP\SAP Business One\AddOns\TWBS\Third Wave Credit Card Processing\CCMenus.xml` is denied.

KB Item 73

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 73 Product None Product Version (if applicable) None Defined Issue Delete or Create Windows Services Symptom Error stopping installation of new DB Server during an upgrade Cause If DB program was uninstalled with service open you may need to delete it

KB Item 74

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 74 Product CREDITCARD Product Version (if applicable) None Defined Issue Subquery returned more than 1 value Symptom Error when updating Sales Order with Credit Card installed. Cause Duplicate records in @TWBS_CC_CONFIG table Resolution Notes

KB Item 75

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 75 Product None Product Version (if applicable) None Defined Issue Choose From List does not open in Marketing Document Symptom Open Marketing Document click on Choose From List icon or Tab key List does not appear. Cause SAP Bug. Resolution Notes

KB Item 76

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 76 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Check Printing Issue Diagnostic Symptom Errors when printing checks from Document Printing Cause Errors when printing checks from Document Printing Resolution Notes

KB Item 77

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 77 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue User is not authorized to use this gross profit base method {Message 0-0] Symptom User not authorized for price list Cause User not authorized for price list

KB Item 78

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 78 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue User Authorizations Symptom Two users have same authorizations yet one cannot perform tasks Cause Unknown Resolution Notes There were two users … one could print checks while another could not. Both users had full authorizations and were set as super users.

KB Item 79

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 79 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue SAP Client Install on Windows 7 Symptom User unable to select MSSQL_2005 as current server from choose Company window Cause Unknown Resolution Notes new client installation for SAP 2007 on a Windows 7 client machine. The user could not set the database because they were not able to select the MSSQL_2005 option from the menu, only MSSQL was available. The problem was resolved by downloading the SQ…

KB Item 80

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 80 Product APP Product Version (if applicable) None Defined Issue APP startup causes GAPI32.DLL was not found Symptom On starting APP receive error “This application failed to start because GAPI32.dll was not found. Cause Missing GAPI32.dll

KB Item 81

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 81 Product APP Product Version (if applicable) None Defined Issue Error 1316. A network error occurred whild attempting to read from the file Symptom Error when upgrading new DB Server Cause Old version of DB server was not un-installed

KB Item 82

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:14 +0000

KB Item 82 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue XL Reporter Startup Failed Symptom An Error occurred during the process “Report Initialize”. Description:(666) Error! Cause This is a problem in .NET 2.0. The reason is that there is a

KB Item 83

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 83 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue XL Reporter Error starting Excel! Cause (Open Workbook) Method ``` of object ``` Symptom Error starting Excel from XL Reporter Cause Trust Center settings

KB Item 84

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 84 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue XL Reporter-Security settings in Microsoft Excel prohibit XL Reporter from running Symptom XL Reporter-Security settings in Microsoft Excel prohibit XL Reporter from running

KB Item 85

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 85 Product CREDITCARD Product Version (if applicable) None Defined Issue ITEM-INVALID ITEM (66000-3)FORM UNIQUE id:’F-321”,ITEM UNIQUE ID” “TWBS_CC_CC” Symptom Error occurs when Credit Card tab is selected on BP Cause BP window is reduced in size and has scroll bars.

KB Item 86

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 86 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Change User-Defined Fields Default Values – Marketing Documents Symptom Change User-Defined Fields Default Values – Marketing Documents Cause Change User-Defined Fields Default Values – Marketing Documents

KB Item 87

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 87 Product EFT Product Version (if applicable) None Defined Issue TWBS remitance report generation failed: Retriving the COM Class Symptom COM error when generating the EFT files Cause On 64 bit OS must register the pxc30COM.dll Resolution Notes

KB Item 88

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 88 Product None Product Version (if applicable) None Defined Issue Addon cannot connect to SAP Business One Symptom After PL installation Add-on will not connect Cause Corrupt b1-local-machine.xml Resolution Notes Copy the file from #C:\Program Files\SAP\SAP Business One\Conf\ b1-local-machine.xml# to #C:\Program Files\SAP\SAP Business One DI

KB Item 89

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 89 Product CREDITCARD Product Version (if applicable) None Defined Issue Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression. (CINF) Symptom

KB Item 90

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 90 Product APP Product Version (if applicable) None Defined Issue Invalid attribute character. Line 1, position XXXXX Symptom APP starts and then starts during menu load Cause Invalid character in Report Definition name. Resolution Notes

KB Item 91

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 91 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue SAP Crash during Business Partner Find Symptom SAP Crash during BP Find Cause State Field Resolution Notes Mike, Dave and I figured this out today. There wasn’t really a silver-bullet. He said we just had to get search parameters such that they returned a list of BP’s and then change the form settings.

KB Item 92

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 92 Product APP Product Version (if applicable) None Defined Issue Outlook Not Found Symptom Error message Outlook Not Found Cause UAC set to high Resolution Notes On Windows 7 PCs` set UAC to Do Not Notify KB Type Solution Item Date

KB Item 93

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 93 Product SHIPEASY Product Version (if applicable) None Defined Issue ShipLink Module does not appear in Menu Symptom ShipLink Module does not appear in Menu. Cannot be added with Forms Settings Cause Setting for storing tracking numbers set to Sales Order

KB Item 94

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 94 Product SHIPEASY Product Version (if applicable) None Defined Issue UPS Negotiated Rates. Symptom UPS Negotiated rates do not come down from UPS.com Cause UPS account not authenticated Resolution Notes You must add and authenticate your account using Account Summary to view Negotiated Rates in UPS Internet Shipping, Time and Cost Calculator on ups.com, and the UPS Developer Kit - Shipping and Rating APIs.

KB Item 95

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 95 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Activation Request Code Symptom Code to change document field properties Cause Code to change document field properties Resolution Notes SAP asked for the Activation Request Code. I found it under Help > Support Desk. I sent the code to them. They sent me a code back. I pasted it in the bottom box. This added a checkbox in Document Settings (Calculate the Row Total using the Unit Price). It w…

KB Item 96

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 96 Product APP Product Version (if applicable) None Defined Issue APP 88.1.2 Form size has large blank area Symptom Large balnk area on form Cause Form Properties set to large Resolution Notes Right click on form. Select Form Properties. Change the Width and Height to -1. Click on the Apply and Close button. Close the form. Re-open the form.

KB Item 97

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:15 +0000

KB Item 97 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue McGladrey ASP Support Line Symptom Issuse with McGladrey ASP Cause McGladrey ASP Support Line Resolution Notes Hosted Support Info McGladrey Email asp@mcgladrey.com Phone 866-870-8273 Phone 952-921-7722

KB Item 98

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 98 Product APP Product Version (if applicable) None Defined Issue APP::Start System.Runtime.InteropServices.COMException (0xFFFFFC1A): Internal error (998) occurred [131-183] - Invalid access to memory location. Symptom Error when loading APP

KB Item 99

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 99 Product APP Product Version (if applicable) None Defined Issue Internal error occured [131-183] when starting APP client Symptom APP client will not start Cause b1-local-machine.xml missing or corrupt Resolution Notes Copy the file from #C:\Program Files\SAP\SAP Business One\Conf\ b1-local-machine.xml# to #C:\Program Files\SAP\SAP Business One DI

KB Item 100

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 100 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue G/L balance does not tie out to A/R Aging Symptom G/L balance does not tie out to A/R Aging Cause Business Partner marked as `Inactive` Resolution Notes

KB Item 101

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 101 Product APP Product Version (if applicable) None Defined Issue Could not find a part of the path.’ Error message when trying to e-mail an APP/CW report from the APP Report Viewer. Symptom E-mail from the APP Report viewer works for some reports and not others

KB Item 102

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 102 Product APP Product Version (if applicable) None Defined Issue The user is able to access all APP menus except report definitions Symptom User does not have access to the TWBS_SBO-Common database Cause User does not have access to the TWBS_SBO-Common database

KB Item 103

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 103 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Upgrade to 8.82 failes on TWBS UDT Symptom 8.82 Upgrade failes on a TWBS UDT Cause Upgrade needs some field sizes changed Resolution Notes Run the attached script. It will produce the Defined Size and Real Size for the tables in error. Change the indicated fields to the RealSize. Note that you need to do this within SAP. Therefore when the upgrade fails you need to restore the database to the prio…

KB Item 104

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 104 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Error: -1605 This action is only valid for products that are currently installed.” occurs. Symptom During installation of Add-on client the error “Feature Transfer Error

KB Item 105

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 105 Product SHIPEASY Product Version (if applicable) None Defined Issue Only one box line appears in ShipEasy shipping window Symptom Create more than 1 box but only 1 box appeares in the ShipEasy shipping window Cause Table TWBS_UPS_UOM ShipEasy UOM lookup is empty

KB Item 106

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 106 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Checks For Payment need to be cleared Symptom Checks For Payment need to be cleared Cause Unwanted checks need to be cleared. Resolution Notes Manually added check numbers to our outgoing checks after check numbers had been applied via Payment Wizard. All checks printed with manuall numbers. Left with “Checks for Payment” with pre-assigned numbersthat need to be cleared.

KB Item 107

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 107 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Unable to install or uninstall program within Windows Symptom Unable to install or uninstall program within Windows Cause Problems prevent new programs from being installed

KB Item 108

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 108 Product APP Product Version (if applicable) None Defined Issue APP crashes when printing specific report Symptom APP crashes when printing specific report Cause Prnter selected on report Resolution Notes For APP report difinitions that specify a printer name set the Crystal Report the checkbox to “No Printer

KB Item 109

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 109 Product APP Product Version (if applicable) None Defined Issue APP Error “Invalid Printer” Symptom APP Error “Invalid Printer” Cause Prnter selected on report Resolution Notes For APP report difinitions that specify a printer name set the Crystal Report the checkbox to “No Printer

KB Item 110

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 110 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Vendor Reference Card (NumAtCard) does not work on checkstub after upgrade from 2007 Symptom Vendor Reference Card (NumAtCard) does not work on checkstub after upgrade from 2007

KB Item 111

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:16 +0000

KB Item 111 Product CREDITCARD Product Version (if applicable) None Defined Issue TWBS Add-on installation on Separate SAP and SQL servers Symptom Issues when installing TWBS Add-ons on Separate SAP and SQL servers Cause TWBS Add-on installation on Separate SAP and SQL servers

KB Item 112

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 112 Product APP Product Version (if applicable) None Defined Issue APP starts and then stops during menu load Symptom Invalid attribute character. Line 1, position XXXXX Cause Invalid character in Report Definition name. Resolution Notes

KB Item 113

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 113 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue SAP Upgrade Failure On Fixed Assets Tables Symptom SAP Upgrade Failed Cause Caused by feild Lengths on the Fixed Assets Tables Resolution Notes Upgrade failed 8.8.2 Because feild lengths in the Fix Assets tables

KB Item 114

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 114 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Error 1628 failed to complete installation Symptom 1628 failed to complete installation during client add-on installation Cause Client add-on exe deleted but registry key remains.

KB Item 115

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 115 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Desktop not connecting to server (Current server = 10) Symptom Current Server = 10 Desktop not connecting to server Cause Permissions Issue Resolution Notes

KB Item 116

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 116 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Various Issues Symptom Various Issues Cause Resolution Notes Issue Resolved KB Type Solution Item Date 16 Jul 2012

KB Item 117

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 117 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Bug Fix Symptom Bug Fix Cause Resolution Notes Installed latest build KB Type Solution Item Date 16 Jul 2012

KB Item 118

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 118 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue No response Symptom No response Cause No response Resolution Notes No response KB Type Solution Item Date 23 Jul 2012

KB Item 119

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 119 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Unable to access SBO-Common database during add-on server setup. Symptom Testing connection in System Settings in Add-on DB server fails Cause sa and SAP Admin user logins and passwords switched.

KB Item 120

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 120 Product APP Product Version (if applicable) None Defined Issue Failed to update binary data in the database Symptom Getting error when you are trying upgrade an add-on version Cause Issue with Crystal Reports Run Time APP version 88.1.2.248

KB Item 121

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 121 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Client is requesting information Symptom Client is requesting information Cause Client is requesting information Resolution Notes Sent client information. Answered question.

KB Item 122

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 122 Product CREDITCARD Product Version (if applicable) None Defined Issue TWBS Credit Card Processing: Settle the all IN/CN with Docnum 1309 before creating Incoming Payment !. Symptom Error when trying to settle credit Card transaction in Batch Processing.

KB Item 123

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 123 Product APP Product Version (if applicable) None Defined Issue Invalid Object Name on Add-on Startup Symptom Error on Add-on Startup Invalid Object Name Cause Create User Defined Fileds on DB server not completed. Resolution Notes

KB Item 124

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 124 Product None Product Version (if applicable) None Defined Issue Unable to login to SAP Symptom Client can only login after entering the SAP IP address Cause Incorrect Active Directory Permissions Resolution Notes When client logs into SAP company a second box appears to enter the IP address. This is caused by the users A/D permissions not set correctly. User will have to contact their companies A/D administrator and set the correct permissions.

KB Item 125

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 125 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Intergration Framework for SAP Business One empty Symptom Intergration Framework for SAP Business One blank Cause Explorer settings blocking information.

KB Item 126

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:17 +0000

KB Item 126 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue RMA Not showing all items in Master Data Symptom creating a new record under RMA Maintenance and try to select an Item number not all items from the Item Master Data are available to pick

KB Item 127

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 127 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Credit Card Batch Processing Symptom CC Batch Processing screen not disappearing after incoming payments are posted Cause Client is not posting the information in the incoming payments screen correctly

KB Item 128

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 128 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue EFT Add-ON Symptom Add-on connects and then disconnects. Cause Blocked by firewall Resolution Notes Administrator will need to open port 47515 on the firewall.

KB Item 129

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 129 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card Information not saved Symptom Client enters Credit Card information in BP clicks OK but the information is not saved Cause Credit Card name in BP is longer then 20 Characters

KB Item 130

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 130 Product APP Product Version (if applicable) None Defined Issue Dashboard fails to load Symptom APP : Initializing dashboard: ExecuteReader : Cause TWBSDashBoards.dll corrupted Resolution Notes From a machine where the Dashboards are working properly and they are not receiving the error message, copy the file TWBSDashBoards.dll from the directory C:\Program Files\SAP\SAP Business One\AddOns\TWBS\ThirdWave APP and paste it to the affected machines. Restart SAP and the issue…

KB Item 131

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 131 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Exchange Rates and Indexes window appears when running Aging Report Symptom Exchange Rates and Indexes window appears when running Aging Report Cause Incorrect currency entered in report settings.

KB Item 132

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 132 Product SHIPEASY Product Version (if applicable) None Defined Issue Getting error message when attempting to ship Symptom Error :Invalid Access License Number“ Cause Incorrect Access Key Resolution Notes Need to request new key from carrier.

KB Item 133

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 133 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Client Prompted to enter license Server after logging in Symptom No company appears in SAP login screen Cause The b1 current user is not populated on the server

KB Item 134

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 134 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Negative Amount in Committed QTY Symptom Negative amounts are showing up for inventory quantities. Cause Issue with SAP Resolution Notes There is an option in Help> Support Desk> Restore> Restore Item Balances that will address inconsistencies with the item quantities, such as the commitment quantity. This should be done off-hours while iBolt is turned off because if orders are entered while the p…

KB Item 135

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 135 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Linking UDF With DropDowns Symptom Cause Resolution Notes Since UDF dropdown valid value names are in the UFD1 table and will appear many times, getting the names can be tricky. Here’s some tips:

KB Item 136

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 136 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue BP Activity Query Symptom Cause Resolution Notes select clgcode, case [Action] when `C` then `Phone Call` when `E` then `Note` when `M` then `Meeting` when `N` then `Other` when `P` then `Campaign` when `T` then `Task` end as `Activity`, oclt.Name as ActivityType, OCLS.Name as ActivitySubject, …

KB Item 137

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 137 Product APP Product Version (if applicable) None Defined Issue Error message when opening BP Master Data Symptom The user is getting the folowwing error message when opening the BP Master Data “The following item could not load due to invalid reference Item TWBS_BN1

KB Item 138

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 138 Product CREDITCARD Product Version (if applicable) None Defined Issue Unable to refund Credit Card Symptom No valid ID. Not linked to an invoice Cause Authorize.net not set to credit an unlinked transaction. Resolution Notes

KB Item 139

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 139 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card addon connects then disconnects Symptom Firewall port blocked Cause Firewall port 47533 blocked Resolution Notes Open Firewall port 47533 KB Type

KB Item 140

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:18 +0000

KB Item 140 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Unable to Print Checks Symptom At the Print Checks for Payment screen the check boxes are locked/greyed out Cause The Lock Checks for Printing is checked for that Bank

KB Item 141

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 141 Product MICR Product Version (if applicable) None Defined Issue EFT license key check failed Symptom Message MICR_EFT Wave license check failed: for Product: TWBS EFT Cause No EFT license entered Resolution Notes Remove the entry from TWBS_CW_PInfo table in the TWBS_SBO-Common db and remove the entry from the License table for EFT

KB Item 142

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 142 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Unable to set PLD format Symptom When selecting a default Print Layout Design format after you click update no default is selected. Cause Known bug Resolution Notes

KB Item 143

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 143 Product SHIPEASY Product Version (if applicable) None Defined Issue Unable to ship Symptom Getting Index out of Range error message Cause The DIM UOM and/or the Weight UOM fields are blank or 0 Resolution Notes Fill in the empty fields.

KB Item 144

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 144 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Cannot do a find in the BP Symptom Error message no matching records found in business partner odbc 2028 Message 131-183 Cause Known SAP bug in SAP 8.81

KB Item 145

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 145 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue New Yorker DI server issue Symptom Task Center items not working Cause System hang Resolution Notes Stop the DI Server Delete C:\windows\temp\sm_obs_dll Start DI Server

KB Item 146

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 146 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card displaying error message Symptom Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <=,>,>= or when the subquery is used as an expression.

KB Item 147

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 147 Product SHIPEASY Product Version (if applicable) None Defined Issue FedEx First Overnight error message Symptom When selecting the Shipping Method “First Overnight” for FedEx we receive an error message “Service type not valid with Commitment

KB Item 148

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 148 Product SHIPEASY Product Version (if applicable) None Defined Issue Error : TWBS ShipEasy: Object reference not set to an instance of an object. Symptom Error occurs on ShipEasy FedEx shipements. Cause Print method not set to PDF

KB Item 149

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 149 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Unable to change 1099 Symptom Unable to change 1099 once it is printed Cause Changing Submit/unsubmit status is a system process (cannot be done manually). Changes in submitted status are done once the user prints the 1099 report.

KB Item 150

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 150 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Can not edit BP Symptom This entry already exists in the following tables (ACPR) (ODBC-20350 [Message 131-183] Cause This problem occurs because of old data in the history table ACPR (Contact Persons - History) that conflicts with current data in OCPR table (Contact Persons).

KB Item 151

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 151 Product RMA Product Version (if applicable) None Defined Issue When creating the Return from the RMA the RMA does not get updated and closed Symptom When creating the Return from the RMA the RMA does not get updated and closed Cause

KB Item 152

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 152 Product PAS Product Version (if applicable) None Defined Issue PAS Task Removal Symptom removed a task from a project. The tasks did not have any actual time posted to it. Iit did have budgetted time and expense. We can`t see the task , it adds the time and cost budget in to the total project and shows it on reports

KB Item 153

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 153 Product CREDITCARD Product Version (if applicable) None Defined Issue Unable to perform payment on accound. Payment on BP works Symptom No credit cards appear in payment means menu Cause Credit Card Version 88.2.3.121 broke this functionality and it affects version 124 as well

KB Item 154

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 154 Product APP Product Version (if applicable) None Defined Issue APP throws error when running report Symptom Attempt to reference a token that does not exist Cause Bad or missing Crystal Runtime Resolution Notes Download and install the latest version of Crystal runtime from

KB Item 155

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:19 +0000

KB Item 155 Product APP Product Version (if applicable) None Defined Issue Initializing Outlook Objects Failed Symptom When delivery report Initializing Outlook Objects Failed appears Cause Outlook must be open on the sames machine as the SAP client

KB Item 156

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 156 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue BP Search not working correctly Symptom When typing in the first few letters of a BP the state does not display correctly Cause Bug within SAP version 8.82.

KB Item 157

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 157 Product APP Product Version (if applicable) None Defined Issue APP fails to load Symptom Length of Encryption is to long to decrypt Cause Bad or Missing license key Resolution Notes Generate new license key KB Type Solution

KB Item 158

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 158 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Changing Chart of Accounts level Symptom Can`t change chart of accounts level Cause SAP Functionality Resolution Notes See attachment. KB Type Solution

KB Item 159

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 159 Product APP Product Version (if applicable) None Defined Issue Error message appears after logging in and APP loads Symptom Message - There is no row at position 0 Cause User is not assigned a department Resolution Notes Go to Administration>General>Users. On the uses Setup screen assign that user to a department and Branch

KB Item 160

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 160 Product MCM Product Version (if applicable) None Defined Issue Can`t launch MCM Template Symptom StartIndex cannot be less then 0 message Cause Wrong version or Adobe Acrobat not installed properly Resolution Notes 1. Adobe X or better must be installed on the PC

KB Item 161

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 161 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Access Provider cannot be found. It may not be properly installed. Symptom Error when importing DTW 9.0 64 bit Cause 64 bit Access Database engine is not installed.

KB Item 162

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 162 Product APP Product Version (if applicable) None Defined Issue APP Report Fails to load Symptom Error message, “Failed to open connection” Cause ODBC connection not set or not set correctly Resolution Notes Map the crystal report to the correct ODBC setting.

KB Item 163

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 163 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Unable to restore default settings for a list Symptom 3 or more fields were selected for grouping Cause Unable to select 3 or more groups. Resolution Notes

KB Item 164

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 164 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Failed to Connect to logon SLD Symptom Add-on throws error when testing DB Server Connection Cause SLD Server name and Add-on DB Server Name must be the same

KB Item 165

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 165 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card swipe configuration does not save. Symptom On terminal server credit card configuration is entered but when client logs in again the configuration is gone.

KB Item 166

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 166 Product APP Product Version (if applicable) None Defined Issue APP Custom Crystal Report will not run Symptom Get APP Login error message. (See attachment) Cause Incorrect connection in SQL DB connection in Crystal Report Resolution Notes

KB Item 167

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 167 Product APP Product Version (if applicable) None Defined Issue APP Migration Wizard failing Symptom The `Cutomizer` versions using in Source and Target company are different Cause @TWBS_CUST was renamed or set as backup file Resolution Notes

KB Item 168

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 168 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card Log files not copying from Sales Orders to Delivery or Invoice Symptom Credit Card Log files not copying from Sales Orders to Delivery or Invoice Cause

KB Item 169

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:20 +0000

KB Item 169 Product APP Product Version (if applicable) None Defined Issue How to Automate Tasks in B1 using APP Macro Recording Feature Symptom How to Video Cause How to Video Resolution Notes ”>View Video KB Type Solution

KB Item 170

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 170 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue User Training/Procedural issue Symptom User Training/Procedural issue Cause User Training/Procedural issue Resolution Notes This issue was caused by user not following the correct procedure or lack of knowledge about the product.

KB Item 171

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 171 Product APP Product Version (if applicable) None Defined Issue Sorts keep changing in Advanced Delivery Symptom When checked and resorted and then unchecked original sort does not come back Cause SQL issue. It can not handle the view

KB Item 172

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 172 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Incorrect committed quantity showing up Symptom The quantity in the item master committed column is wrong Cause Data corruption Resolution Notes Go to Help>Support Desk>Restore>Restore Item Balances. When the window opens select one item that has an incorrect committed balance.

KB Item 173

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 173 Product RMA Product Version (if applicable) None Defined Issue Error when copying ot return from RMA Symptom Failed to fille Item Description field in Sales Return matrix. Please make sure that the column is visible and active Cause

KB Item 174

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 174 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Service will not start when Add-on DB Server is opened Symptom When opening an Add-on DB Server the service will not start Cause Access Denied Resolution Notes

KB Item 175

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 175 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Cannot print checks Symptom “No checks were selected for printing” message Cause The House Bank Account is locked Resolution Notes If any check run has an issue, SAP locks the account. To unlock the account for future runs, goto: (1) Admin

KB Item 176

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 176 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Salem Import Utility Symptom File got corrupted Cause Data corruption Resolution Notes Send client updated Salem Import Utility. KB Type Solution Item Date

KB Item 177

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 177 Product SHIPEASY Product Version (if applicable) None Defined Issue Missing Shippig Type Symptom When going to ship a shippers ship type is not present Cause Entry does not exist in table Resolution Notes The new shipping service can be added to the ShipEasy database. As of the current release of ShipEasy, this table does not have a

KB Item 178

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 178 Product MCM Product Version (if applicable) None Defined Issue How to update linked BP Code on MCM Account record when BP Code is updated Symptom The linked BP code on MCM record does not change when the BP Code is updated Cause

KB Item 179

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 179 Product CREDITCARD Product Version (if applicable) None Defined Issue Freight Charges not getting added on web orders Symptom When transactions are settled in batch processing the freight charges are excluded. Cause Becuase it is a tokenized order it is just going to authorize for the amount of the order. When freight is added later the total amount exceeds the auth amount.

KB Item 180

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 180 Product APP Product Version (if applicable) None Defined Issue Unable to get macro to work on the grid Symptom Macro doesn`t launch Cause Error on where to place the macro. You can not define on the grid. Must be on the column ID.

KB Item 181

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 181 Product SHIPEASY Product Version (if applicable) None Defined Issue FedEx orders not transferring into B1 Symptom Information appears in response table but not tranferring to B1 Cause Incorrect DB name or Void indicator needs to be altered.

KB Item 182

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 182 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue $0 Posting of Inventory Symptom Cannot post stock with no price Cause 9.0 Setting Change Resolution Notes Prior to v9 there was an option on the posting form where you could allow zero cost postings. This option is not found on the new Inventory Posting form. To enable this option:

KB Item 183

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 183 Product SHIPEASY Product Version (if applicable) None Defined Issue Unable to display labels Symptom Clicking the Show Labels button and nothing happens Cause User does not have rights to directory Resolution Notes The user does not have access rights to the server directory where the bitmaps are stored. Have the local IT grant full access rights to the following location

KB Item 184

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:21 +0000

KB Item 184 Product APP Product Version (if applicable) None Defined Issue Customizer and Dashboard not showing up when right clicking on document. Symptom Only APP reports show on right click. Dashboards and Customizer do not show up Cause

KB Item 185

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 185 Product TASKCENTRE Product Version (if applicable) None Defined Issue TaskCentre Restart Best Practice Symptom Cause Resolution Notes The following is code to paste into a windows BAT file to auto restart a TaskCentre and DI Server.

KB Item 186

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 186 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue List buttons do not appear Symptom When in a BP or marketing document the list button that is normally on the right side of the column does not appear Cause

KB Item 187

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 187 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue How to do a clean install of XL Reporter Symptom Cause Resolution Notes When reinstalling XL Reporter, please follow the steps below : 1. Disable any anti-virus/firewall. 2. Ensure the user is local administrator. 3. Uninstall Microsoft Office. 4. Delete Microsoft Office folder, for example, C:\Program Files\Microsoft Office. 5. Go to Add/Remove program, and uninstall SAP Business One Client. 6. D…

KB Item 188

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 188 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Numbering Series has not been defined. Symptom To generate this document, first define the numbering series in the Admininstration module Cause User needs to be assigned proper permissions.

KB Item 189

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 189 Product TASKCENTRE Product Version (if applicable) None Defined Issue TaskCentre Event processor Symptom TaskCentre Event does not execute transaction Cause TaskCentre SAP Business Agent service is not running. Resolution Notes

KB Item 190

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 190 Product SHIPEASY Product Version (if applicable) None Defined Issue Data not being pulled into SAP after shipping in Ship Manager Symptom After you ship using WorldShip Data not populating in Response Table or in SAP Cause In WorldShip the option to Export Datat After Shipment option needs to be enabled.

KB Item 191

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 191 Product APP Product Version (if applicable) None Defined Issue APP E-mail Message editor Symptom When selecting edit and deliver on APP report unable to fill in message editor. Cause DLL`s are not getting registered with non-admin account.

KB Item 192

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 192 Product APP Product Version (if applicable) None Defined Issue APP Licesnse shows up as allocated even though no one is selected Symptom In the APP license allocation screen a license is marked allocated by none of the users are checked

KB Item 193

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 193 Product APP Product Version (if applicable) None Defined Issue APP Report Log on Failed. Unable to connect: incorrect log on parameters. Symptom Running a report in APP with a DAO connection to SAP is unable to connect Cause APP only supports ADO connections to SQL Server

KB Item 194

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 194 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Missing cxlib-5-0.dll error when logging into SAP Symptom While starting B1, users receive the following error: The Program can`t start because cxlib-5-0.dll is missing from your computer. Try reinstalling the program to fix this problem.

KB Item 195

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 195 Product TASKCENTRE Product Version (if applicable) None Defined Issue Creating a Document with Batches using Task Centre Symptom Creating a Document with Batches using Task Centre Cause Resolution Notes Create a SQL query calculating the sequential line number. This can be done using the ROW_NUMBER() function. i.e. (ROW_NUMBER() OVER (ORDER BY ItemCode ASC)*1)-1

KB Item 196

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 196 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Cannot get Add-On to connect. Symptom TAO Naming Service error. Cannot connect to license server Cause localhost name is in the license server file instead of the actual license server name.

KB Item 197

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 197 Product SHIPEASY Product Version (if applicable) None Defined Issue Unable to set Freight Collect Symptom UDF is not visible Cause The necessary UDF is not visible and active Resolution Notes Open the Sales Order or Delivery and go to Tool>Customization Tools>Settings and select all the UDF`s that you would need. For this instance it would be the Billing Options UDF.

KB Item 198

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:22 +0000

KB Item 198 Product APP Product Version (if applicable) None Defined Issue Text not saving in text field created w/ customizer Symptom Created a text field using customizer and user types in field saves form and goes back into it and text field is empty

KB Item 199

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 199 Product CREDITCARD Product Version (if applicable) None Defined Issue Get message, “Transaction cannot be accepted” when updating SO or Delivery Symptom When you choose to change the Billing Option UDF to one of the options, Third Party, Shipper, etc. you get error message

KB Item 200

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 200 Product CREDITCARD Product Version (if applicable) None Defined Issue TWBS Credit Card Add-On Fails to load Symptom Error message There is no ISO Definition for system currency in SAP Cause ISO Currency Code is not defined. Resolution Notes

KB Item 201

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 201 Product APP Product Version (if applicable) None Defined Issue Activity on Print not being created Symptom You select create activity on print in the Report Def menu but it does not get created. Cause Print type in the Activity screen has a value of 0

KB Item 202

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 202 Product APP Product Version (if applicable) None Defined Issue APP: Violation of PRIMARY KEY constraint ‘PK_TWBS_CW_ModuleSettings’. Cannot insert duplicate key in object ‘dbo.TWBS_CW_ModuleSettings’. Symptom Cause Resolution Notes

KB Item 203

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 203 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Columns in Report Preview hidden when updating the Selection Criteria of Financial Statement Reports Symptom Cause Resolution Notes 1.Find the formid, itemid of the problematic grid. a) Open SBO, find the problematic grid in a form. b) Enable the System/Debug …

KB Item 204

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 204 Product APP Product Version (if applicable) None Defined Issue Contact Preferences are Greyed out in Advanced Delivery when using BP form Symptom Unable to select Process Based on Contact Prefernces Cause Normal SAP functionality a work around is proposed.

KB Item 205

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 205 Product VARIATEC Product Version (if applicable) None Defined Issue Variatec Time Posting Error Symptom User cannot post time to a Production Order. Error is “Booking on Operation Not Allowed” Cause Operation(s) are not marked as

KB Item 206

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 206 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Company DB does not appear in SLD Symptom B1i error 403 and others Cause default the security is enabled only for localhost Resolution Notes B1i error 403 and others Error 403 In this case by default the security is enabled only for localhost. For some Win 7 or Vista installations, localhost is disabled as well. In the Administrator`s Guide of the Integration Component on section 3.1 page 8 is it…

KB Item 207

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 207 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card has duplicate entries Symptom When looking at Credit Card log it appears a credit card was charged twice but auth.net only shows it charged once Cause

KB Item 208

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 208 Product TASKCENTRE Product Version (if applicable) None Defined Issue Task Centre Crystal Report object configuration Symptom Error Msg: Could not load Crystal Reports. Please check that a supported version is installed and available.

KB Item 209

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 209 Product APP Product Version (if applicable) None Defined Issue Can`t load APP report Symptom APP: Invalid Index. Exception from HRESULT:DISP_E_BADINDEX Cause Bad Report Resolution Notes I. Go to CW Report Definitions Window II. Select the report and go into Map Parameters window III. Click `Delete All` IV. Click Update on Map Parameters & also Update on CW Report Definition V. Go back into the Map Parameters window. This should give you an updated version of the Parameter…

KB Item 210

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 210 Product APP Product Version (if applicable) None Defined Issue Error when sending to Outlook Symptom When trying to email - Object Reference Not Set to Instance of Object Cause Windows 7 and higher has increased security Resolution Notes

KB Item 211

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 211 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue How to Add User Defined Fields Symptom How to Add User Defined Fields Cause Resolution Notes You should only add fields while all users are logged out or send out notification that you are adding fields. If users are on any screen in SAP, the moment you add a new field, it will close the current window(s) that all users are on and make them start over (i.e., they might lose work).

KB Item 212

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:23 +0000

KB Item 212 Product MICR Product Version (if applicable) None Defined Issue Addon does not load Symptom Addon starts up & connects SAP and immedietly disconnects Cause The windows service used by MICR app to get database credentials was not operational

KB Item 213

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 213 Product APP Product Version (if applicable) None Defined Issue Configure APP with SMTP Issues Symptom Configure APP with SMTP Issues Cause Resolution Notes “Use Email address” of set to “Master Ship To”. Check the business partner contact record, do you have the

KB Item 214

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 214 Product APP Product Version (if applicable) None Defined Issue Invalid Parameter Error Symptom Invalid Parameter Error Cause Resolution Notes Please try the following: 1. Click on the “Map Parameters” button on the report definition screen and Click

KB Item 215

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 215 Product CREDITCARD Product Version (if applicable) None Defined Issue SAP not showing default credit card in authorization window. Symptom Credit Card Expiration Dates Format Cause Resolution Notes The Credit Card expiration dates should be in the MM/YY format.

KB Item 216

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 216 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card Expiration Search Symptom Expiration Search Returns no results Cause Bad data in the @TWBS_CC_BPCC table. Resolution Notes This issue is because there are credit cards in the system that do not have an expiration date, these may have been entered in previous versions when it wasn`t a mandatory field.

KB Item 217

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 217 Product SHIPEASY Product Version (if applicable) None Defined Issue Deliveries not coverting to invoice Symptom Using Task Scheduler it runs but deliveries are not converted to invoices Cause Configuration Resolution Notes On the ShipEasy DB Server make sure the Auto-Convert Delivery Notes to AR Invoices box is checked.

KB Item 218

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 218 Product APP Product Version (if applicable) None Defined Issue APP E-Mails addressed to Sales Person does not work Symptom Sending E-Mails from APP addressed to the Sales Person the e-mail address is blank in the drafts folder Cause

KB Item 219

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 219 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card Menu does not show up in Banking>Incoming Payment Module Symptom Cause User does not have rights to the C:\Program Files(86)\SAP\SAP Business One\AddOns\TWBS\Third Wave Credit Card Processing\XML directory

KB Item 220

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 220 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Cockpit windows are empty Symptom Cockpit windows are present but no widgets show up Cause Cockpit uses IE funcitonality and pop up blocker or toolbars may block the widgets from showing.

KB Item 221

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 221 Product TASKCENTRE Product Version (if applicable) None Defined Issue Error on updating a Sales Quotation Symptom Cause Resolution Notes The tool vendor advises me that there have been problems with the quotations schema in some of the newer tool versions. Please follow the below steps which fixes the issue.

KB Item 222

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 222 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card info does not appear in BP Symptom A BP has known credit cards but none appear on the Credit Card tab Cause Incorrect DEK Resolution Notes If the DEK was changed and cards not reencrypted this key will not be able to decrypt the card.

KB Item 223

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 223 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Unable to change form settings Symptom You are not authorized to perform this function (B1) Cause Boyum authorizations are overriding the SAP authorizations

KB Item 224

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 224 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Data Transfer Workbench not working Symptom Getting connection error Cause Login Credentials Resolution Notes Open DTW and click on logon. Click on the Set Server button, in the dialogue screen enter the SQL server login credentials and click OK>

KB Item 225

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:24 +0000

KB Item 225 Product SHIPEASY Product Version (if applicable) None Defined Issue ODBC connection does not show up in Worldship Symptom You create ODBC connections in the control panel but they do not show up in worldship Cause 64 bit version of ODBC is loading from control panel.

KB Item 226

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 226 Product APP Product Version (if applicable) None Defined Issue APP: Report failed to load database information Symptom Running APP 64-Bit APP reports with commands will not load Cause Resolution Notes Install CRforVS_redist_install_64bit_13_0_9

KB Item 227

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 227 Product TASKCENTRE Product Version (if applicable) None Defined Issue SAP Business One Connector - Connection Configuration - Error Running SQL Symptom Cause Resolution Notes When testing a connection the following error is returned `Error Running SQL`

KB Item 228

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 228 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Columns in SAP Annual Financial Reports are not Displayed Symptom You execute SAP Financial Statements such as Trial Balance or P&L with annual selection. The displayed report is missing columns.

KB Item 229

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 229 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue How to Update Offset Account in SBO Journal Entries Symptom Offset Account for Journal Entry is incorrect Cause Resolution Notes What is the purpose of the Offset Account field in the Journal Entry (JE) and can it be changed? The Offset Account in the JE is used mainly for reporting purposes. It contains the account from the opposite entry in the current JE. When creating a JE the Offset Account f…

KB Item 230

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 230 Product MICR Product Version (if applicable) None Defined Issue MICRS Check Printing Error in version 9.0 Symptom Error message `Incorrect format` when you try to set up check form in MICRS Cause Resolution Notes You select a canned check form stub from MICRS library. You press `Test Check`. Error message is received `Attempt was made to load a program with an incorrect format`. Solution: MICRS Check printing is not supported in version 9.0 on 64 bit machines. To corre…

KB Item 231

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 231 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Fixed Asset Acquisition Transaction is missing from User`s Menu Symptom User can not access the Fixed Asset Acquisition window in versions prior to 9.0 Cause

KB Item 232

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 232 Product CREDITCARD Product Version (if applicable) None Defined Issue DEK will not load in TWBS CC Config Symptom When clicking on the PCI compliance upgrade it remains red Cause @TWBS_CC_CONFIG table fails to populate. Resolution Notes

KB Item 233

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 233 Product APP Product Version (if applicable) None Defined Issue APP Buttons not showing Symptom APP buttons are appearing for only certain users Cause Permissions not set correctly Resolution Notes Open the control properties and check the applicable users at the bottom see if only certain users are selected.

KB Item 234

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 234 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue How to reverse Year-End Close Entries Symptom Client processes Year-end close incorrectly. Profit Period on Balance Sheet does not tie to P&L. Cause Resolution Notes

KB Item 235

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 235 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Numbering Series ran out of numbers Symptom Numbering Series ran out of numbers Cause Resolution Notes Add a new numbering series Start the numbering series at a higher number Rename the previous if desired Set the new numbering series as default

KB Item 236

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 236 Product APP Product Version (if applicable) None Defined Issue Activity not being created after document is e-mailed of faxed. Symptom APP: Attachment Error: Out of memory Cause Space quota does not allow attachment to write to the directory.

KB Item 237

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 237 Product TASKCENTRE Product Version (if applicable) None Defined Issue SAP Business One Connector - Inventory Valuation with FIFO layers Symptom Cause Resolution Notes Attached is the updated schema KB Type Solution Item Date

KB Item 238

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 238 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Choose Company list is empty Symptom Choose Company List is empty Cause many Resolution Notes Dear Mark Berman, To help troubleshooting the issue, please go through next steps: - SAP note 1583117 - Choose company list is empty in MS Windows Vista,7,2008 - make sure SQL Server Native Client is installed on the server - make sure that window user account has #administrator#privileges, and run SAP B…

KB Item 239

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:25 +0000

KB Item 239 Product APP Product Version (if applicable) None Defined Issue Unable to copy APP objects using Object Migration Wizard Symptom Telerik error in Customizer screen Cause Problem lies with the way telerik was implemented into APP

KB Item 240

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 240 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Unable to add a delivery Symptom `Update failed; Approval Process may be preventing updates` Cause This can occur if third party FSE add-on is running

KB Item 241

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 241 Product CREDITCARD Product Version (if applicable) None Defined Issue Credit Card DB server crashes Symptom When hitting test connection button DB Server crashes Cause No SAP license associated to user. Resolution Notes After you hit the credit card DB server button it crashes with a blank white box with just the heading DBServerSettings.

KB Item 242

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 242 Product APP Product Version (if applicable) None Defined Issue APP Portal Delete User Profile Symptom DeleteUser Profile in APP Portal Cause User Profile in APP Portal needs to be Deleted. Resolution Notes You can remove the profile value by highlighting the row that you want to remove and pressing the DELETE key on the keyboard.

KB Item 243

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 243 Product TASKCENTRE Product Version (if applicable) None Defined Issue Moving EDI Interchange to a new server Symptom Cause Resolution Notes Attached is the procedure from Flemming. KB Type Solution Item Date 23 Sep 2014

KB Item 244

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 244 Product APP Product Version (if applicable) None Defined Issue Report Printing to incorrect printer Symptom A printer is selected in Printing Preferences but report prints to default printer Cause Incorrect setup in Crystal Reports

KB Item 245

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 245 Product SHIPEASY Product Version (if applicable) None Defined Issue Address Validation Fails Symptom Authentication Failed Message Cause FedEx configuration Resolution Notes Most functions work for ShipEasy for FedEx except Address Validation. When you click the button you get Authetication Failed message and a blank list opens up.

KB Item 246

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 246 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue UI API Server error Symptom Error message “UI API Server is not available” is displayed Cause Outdated SAPbouiCOM.exe is registered Resolution Notes

KB Item 247

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 247 Product APP Product Version (if applicable) None Defined Issue Value cannot be null. Path1 Symptom SAP - BOBJ Issues Cause Resolution Notes Cause Application error. Solution Workaround: Execute the command: `C:\Windows\System32\systempropertiesadvanced.exe`. In the System Properties window, on the Advanced tab, choose the Environment Variables button. In the Environment Variables window, edit the value of the variable PATH to remove extra SAP Business One ServerTools e…

KB Item 248

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 248 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Trying to post an entry to clear out the CAD Balance in account Symptom Unable to post to the account Cause User process Resolution Notes You cannot directly post to a control account. Once an account is a control account it cannot be changed. You will need to see what transactions are open in the account and then reverse/reclass/writeoff those transactions.

KB Item 249

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 249 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue SAP Client Cannot Connect to System Landscape Directory (SLD) / license server port 40000 Symptom Cause Resolution Notes Please delete the following folder and try again: %USERPROFILE%\Local Settings\Application Data\SAP\SAP Business One\

KB Item 250

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 250 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue SBO Mailer Alignment Symptom Email layout right justified when sending email Cause SBO Mailer configuration setting Resolution Notes 11/07/14 This is a configuration setting made through the SAP Business One Service Manager. Start-Programs-SAP Business One-Server Tools-Service Manager

KB Item 251

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 251 Product EFT Product Version (if applicable) None Defined Issue Unable to e-mail remittances Symptom Check Face Printer Not Ready Cause Document type is unknown Resolution Notes On the final step of sending the e-mail remittance it fails and states that the check face printer is not ready then Email failed for business partner xxxxxxx for invoice(s). The remittance will be printed.

KB Item 252

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 252 Product TASKCENTRE Product Version (if applicable) None Defined Issue Refreshing WSDL Symptom Refreshing WSDL Cause Resolution Notes To refresh the WSDL, you will need to create a new connection. However, it is possible to save the mappings and then reimport them on the new connection/operation. Look at the top of the Transformations Pane, you will see three little buttons. The left most ones let you export & import the mappings. It will be reasonably successful as long as…

KB Item 253

anonymous@undisclosed.example.com (Anonymous) — Thu, 24 Jan 2019 09:44:26 +0000

KB Item 253 Product SAP BUSINESS ONE Product Version (if applicable) None Defined Issue Missing SAP licenses Symptom The actual number or licenses allocated do not add up to the total amount of licenses Cause Improper removal of users from the system.

KB Item 254