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kb:kb_item_147

KB Item 147

Product

SHIPEASY

Product Version (if applicable)

None Defined

Issue

FedEx First Overnight error message

Symptom

When selecting the Shipping Method “First Overnight” for FedEx we receive an error message “Service type not valid with Commitment”

Cause

Message comes back from FedEX

Resolution Notes

This message is coming back from Fedex, not ShipEasy. What this means is that you are trying to send a package somewhere using First Overnight and FedEx does not offer this service to where you are trying to send it to. According to FedEx it is mostly international shipments but not just limited to international shipments. This may apply to Hawaii and Alaska as well.

KB Type

Solution

Item Date

28 Jan 2013

kb/kb_item_147.txt · Last modified: 2019/01/24 09:44 (external edit)