Wiki

CREDITCARD

None Defined

Freight Charges not getting added on web orders

When transactions are settled in batch processing the freight charges are excluded.

Becuase it is a tokenized order it is just going to authorize for the amount of the order. When freight is added later the total amount exceeds the auth amount.

On the tokenized web orders the markup is not being added to the Sales order. The client will need to contact there web partner and either have them add the mark up as a non inventory line item or use the DI to add the mark up to the freight line on the Sales Order.

If the client chooses to have the non-inventory line item added then whoever processes the Sales Order will need to delete the line item and add the actual freight into the freight line.

If the client chooses to have it added using the DI to the freight line whoever processes the sales order will need to change the freight charge to the actual freight charge.

Solution

07 Jan 2014