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kb:kb_item_192
Table of Contents
KB Item 192
Product
APP
Product Version (if applicable)
None Defined
Issue
APP Licesnse shows up as allocated even though no one is selected
Symptom
In the APP license allocation screen a license is marked allocated by none of the users are checked
Cause
License allocation still exists in TWBS_COM_LicenseAlloc table.
Resolution Notes
There are two possible ways this could happen.
1. A license was allocated to a user in a test company and it was never unchecked in the license allocation manager.
2. The company was removed in SQL but APP was never uninstalled properly. To fix this go to the TWBS_COM_LicenseAlloc table in the TWBS_SBO-Common DB and run a delete statement to remove any users that is associated to APP
KB Type
Solution
Item Date
31 Jan 2014
kb/kb_item_192.txt · Last modified: 2019/01/24 09:44 (external edit)
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