kb:kb_item_222
Table of Contents
KB Item 222
Product
CREDITCARD
Product Version (if applicable)
None Defined
Issue
Credit Card info does not appear in BP
Symptom
A BP has known credit cards but none appear on the Credit Card tab
Cause
Incorrect DEK
Resolution Notes
If the DEK was changed and cards not reencrypted this key will not be able to decrypt the card.
You can either re-encrypt all the cards or reenter the origal DEK.
KB Type
Solution
Item Date
09 May 2014
kb/kb_item_222.txt · Last modified: 2019/01/24 09:44 (external edit)
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