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kb:kb_item_263

KB Item 263

Product

APP

Product Version (if applicable)

None Defined

Issue

Unable to send APP E-Mail

Symptom

Can`t initialize Outlook application. Please check the security/permission settings

Cause

Corrupted registry keys

Resolution Notes

1. Go to Start > Search an type in regedit and hit enter 2. Browse out to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32 3. Right click on the Default key and make sure the value reads “C:\PROGRA~2\MICROS~1\Office14\OUTLOOK.EXE” without the quotes 4. Close the registry, reboot and try the signatures tab again

Here`s the two keys I had to modify:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32 and HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32 Change both (Default) and LocalServer32 values in each to C:\Program Files (x86)\Microsoft Office\Office14\Outlook.exe

KB Type

Solution

Item Date

29 May 2015

kb/kb_item_263.txt · Last modified: 2019/01/24 09:44 (external edit)