kb:kb_item_271
Table of Contents
KB Item 271
Product
SHIPEASY
Product Version (if applicable)
None Defined
Issue
Unable to convert deliveries to invoice
Symptom
Using invoice generator the delivery goes away when run but the invoice does not get created.
Cause
Delivery is part of a consolidating BP.
Resolution Notes
After you run the invoice generator the delivery goes off the screen but when you go back into the generator the delivery reappears.
Open the BP from the Delivery and go to the accounting tab. Check to see if there is a Consolidating BP.
You can either remove the Consolidating BP number fromt he BP or place a check mark in the invoive generator Include Consolidating BP check box, you will receive a warning.
KB Type
Solution
Item Date
26 Oct 2015
kb/kb_item_271.txt · Last modified: 2019/01/24 09:44 (external edit)
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