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kb:kb_item_282

KB Item 282

Product

SAP BUSINESS ONE

Product Version (if applicable)

None Defined

Issue

Unable to log into SAP or DTW

Symptom

There is a problem with the server`s security certificate. The security certificate is not from a trusted certifying authority. SAP Business One is unable to connect to the server

Cause

Windows update

Resolution Notes

1. Back up the server.xml file (C:\Program Files (x86)\SAP\SAP Business One ServerTools\System Landscape Directory\tomcat\conf).

  On Linux the server.xml file can be found in the following location: /usr/sap/SAPBusinessOne/Common/tomcat/conf

2. Open server.xml in <tomcat>\conf

3. Find element <Connector> in this xml.

4. Change attribute sslEnabledProtocols value to “TLSv1,TLSv1.1,TLSv1.2”

5. Add attribute:

ciphers=“TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_ECDHE_RSA_WITH_RC4_128_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA,

TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA,SSL_RSA_WITH_RC4_128_SHA”

6. After update the xml file, please restart SLD service.

7. Then logon to SAP Business One

See SAP note 2334025

KB Type

Solution

Item Date

14 Sep 2016

kb/kb_item_282.txt · Last modified: 2019/01/24 09:44 (external edit)