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kb:kb_item_292

KB Item 292

Product

VERSAGO

Product Version (if applicable)

None Defined

Issue

MS Office 2013 - 12016 documents downloaded via Versago cannot be opened

Symptom

Error message - “Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space”

Cause

Office security settings

Resolution Notes

When trying to open a MS Office document downloaded via Versago the error message - “Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space” is raised.

Solution 1) Open a new document of whatever type you need. 2) Go to File > options > Trust Center > [Trust Center Settings] > Protected View. 3) Clear the checkbox for “Enable protected view for files originating from the Internet. 4) Apply the change and close the document. 5) Try opening a downloaded document

KB Type

Solution

Item Date

24 May 2017

kb/kb_item_292.txt · Last modified: 2019/01/24 09:44 (external edit)