Wiki

Scale Your Enterprise

User Tools

Site Tools


kb:kb_item_359

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
kb:kb_item_359 [2019/03/13 09:50]
runger [Issue]
kb:kb_item_359 [2019/03/13 09:52] (current)
Line 8: Line 8:
 Email configuration error Email configuration error
 ==== Symptom ==== ==== Symptom ====
-Error is raised when trying to configure email for the first time.<br />+Error is raised when trying to configure email for the first time.
 ==== Cause ==== ==== Cause ====
-Application bug that occurs when a record does not already exist in the database.<br />+Application bug that occurs when a record does not already exist in the database.
 ==== Resolution Notes ==== ==== Resolution Notes ====
-To work around this for now use the following SQL statement.&nbsp; The target table is in the Versago configuration database.<br /><br />insert into TWBS_WS_SMTPSettings<br />select 'host',25,0,'user@demo.com','',1,'mgr@demo.com'<br /><br />Once this record has been added you should be able open the email configuration function and set the correct values.<br />+To work around this for now use the following SQL statement. The target table is in the Versago configuration database. 
 + 
 +<code sql> 
 +insert into TWBS_WS_SMTPSettings 
 +select 'host',25,0,'user@demo.com','',1,'mgr@demo.com' 
 +</code> 
 + 
 +Once this record has been added you should be able open the email configuration function and set the correct values.
 ==== KB Type ==== ==== KB Type ====
 Solution Solution
kb/kb_item_359.1552485046.txt.gz · Last modified: 2019/03/13 09:50 by runger