Wiki

Scale Your Enterprise

User Tools

Site Tools


kb:kb_item_276

KB Item 276

Product

SAP BUSINESS ONE

Product Version (if applicable)

None Defined

Issue

Unable to cancel incoming payment

Symptom

Voucher has already been cashed

Cause

Credit Card Payment - Setup date ranage not set

Resolution Notes

If you have an incoming payment that was done using credit card and you cannot cancel it. When youattempt you get a message that the voucher has already been cashed.

You will not be able to cancel this incoming payment so a reversle must be done.

For future if you want to set up cancleations of Credit Card incoming payments you will nee to go to Administration>Setup>Banking>Credit Card Payment and select the Payment After Radial Button and the business will need to determine how long they want to set out the available time to cancel a CC incoming payment

KB Type

Solution

Item Date

04 Dec 2015

kb/kb_item_276.txt · Last modified: 2019/01/24 09:44 (external edit)