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KB Item 347

Product

VERSAGO

Product Version (if applicable)

2.1 and higher

Issue

“Internal Server Error” during configuration (after install/upgrade)

Symptom

The first step of the Versago Configuration process fails with an “Internal Server Error” message.  The configuration cannot be completed.

Cause

Beginning with SAP Business One 9.3 PL04, a different version of the Crystal Reports run-time application is used that is not compatible with Versago.

Resolution Notes

<p>See the attached document for a more complete explanation and options for addressing the issue.</p><p>A similar issue exists for Bizweaver.</p>

KB Type

Solution

Item Date

08 Aug 2018

kb/kb_item_347.txt · Last modified: 2019/01/24 09:44 (external edit)