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TWBS Knowledge Base Items
| KB Item 2 | When I try to cancel an incoming payment I get this message. |
| KB Item 4 | SQL Function to Create DateTime Value |
| KB Item 5 | how to suppress or hide all $0 rows on the sales tax report |
| KB Item 7 | Using Approval Functionality to Required Fields |
| KB Item 8 | Exception has been thrown by the target of Invocation |
| KB Item 10 | Cannot access a disposed object named “frmRpt”.Object name : “frmRpt”. |
| KB Item 13 | The procedure entry point for SymFromAddr could not be located in the dynamic link library dbghelp.dll |
| KB Item 14 | The Field is too small to accept the data or Error 100000004-Unknown Session when addon load |
| KB Item 15 | Method not found: `Void CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestInfo.set_RequestOptions |
| KB Item 16 | The process cannot access the %My Documents%/CrystalWave.LOG because it is being used by another process |
| KB Item 17 | Conversion from String `` to type Double is not Valid |
| KB Item 18 | Could load file or assemblies `Microsoft.Office.Interop.Outlook, Version= 11.0.0.0` or one of its dependencies. The system cannot find the specified file |
| KB Item 19 | 10000004 or Field is too small to accept data or COM related errors. CrystalWave |
| KB Item 21 | CrystalWave Failed to Initialize Language. 8020 Error Message. |
| KB Item 22 | Failed to connect to SAP Business One: Access to the path… |
| KB Item 26 | CrystalWave:Access to the path “C\Program Files\SAP\SAP Business One\AddOns\TWBS\TWBS CrystalWave\Forms\TWBS_CW.sml” is denied. |
| KB Item 27 | CrystalWave: Invalid length for a Base-64 char array. The application will now end. |
| KB Item 28 | When upgrading from Mekorma to MICR the table names change. Find attached a stored procedure that copies the data to TWBS tables. |
| KB Item 29 | License Key problem. Your current SAP BusinessOne server does not match your registred server name. |
| KB Item 30 | CrystalWave Invalid Index. Exception from HRESULT:DISP_E_BADINDEX |
| KB Item 31 | SAP Crashing. When you install SAP Client, there is no SQL 2005 to pick from in the server options. |
| KB Item 33 | CC Processing Credit Memo - The referenced transaction does not meet the criteria for issuing a credit. |
| KB Item 35 | Old reports don`t work in CW 2007 Build 4 in a new database |
| KB Item 36 | Conversion error in UPS when entering delivery number. nvarchar to int |
| KB Item 38 | PL 47 upgrade issue. The DIAPI generates -1004 error |
| KB Item 39 | CrystalReports AddOn crashing on Citrix |
| KB Item 40 | Micr Fonts issue: Failed to Connect to SAP Business One: Access to the path `C:\Windows\Fonts\MICRE… is denied |
| KB Item 41 | CW issue: CrystalWave failed to connect to B1 Company. Reason: -8020- Failed to Initialize Language… |
| KB Item 42 | CW issue: Retrieving the COM class factory for component CLSID …. failed due to the following error:… |
| KB Item 43 | EFT issue: TWBS Remittance report generation failed: 1). [Microsoft]…..Invalid column name `U_BPContacts`. … |
| KB Item 44 | Can`t Create file: Right-Click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the folder |
| KB Item 47 | Sending emails based on a query without an attachment returns an error |
| KB Item 51 | ShipLink Packaging window fails to load with Trimergo |
| KB Item 52 | Copy UPS Import / Export maps from one workstation to another |
| KB Item 53 | SBO Connector Not Connecting to SQL Server / SAP Server |
| KB Item 55 | Outlook “external program” message when e-mail is generated by APP |
| KB Item 57 | A Required COM Add-in Program XL Reporter has not been loaded and Prohibits Microsoft Excel from running. |
| KB Item 58 | Error starting Excel! Cause (Open workbook) method `~` of object |
| KB Item 60 | B1 Golden Link arrow into a Crystal Report so that you can drill back into SAP |
| KB Item 62 | Help files downloaded from portal appear empty |
| KB Item 63 | Error converting data type nvachar to numeric excuting SQL statement on TWBS_FDX_WXX and TWBS_FDX_WXX_D |
| KB Item 64 | Error converting data type nvachar to numeric excuting SQL statement on TWBS_FDX_WXX and TWBS_FDX_WXX_D |
| KB Item 66 | error 1904: \reportconvtool.dll failed to register |
| KB Item 69 | Unable to select check in Print Checks for Payment window or ErrorYou cannot print checks while another user is accessing this checking account |
| KB Item 70 | Failed to update binary data in the database |
| KB Item 71 | During installation of Add-on client the error “Feature Transfer Error“ |
| KB Item 72 | Credit Card menu items are not visable after startup |
| KB Item 75 | Choose From List does not open in Marketing Document |
| KB Item 77 | User is not authorized to use this gross profit base method {Message 0-0] |
| KB Item 80 | APP startup causes GAPI32.DLL was not found |
| KB Item 81 | Error 1316. A network error occurred whild attempting to read from the file |
| KB Item 83 | XL Reporter Error starting Excel! Cause (Open Workbook) Method ``` of object ``` |
| KB Item 84 | XL Reporter-Security settings in Microsoft Excel prohibit XL Reporter from running |
| KB Item 85 | ITEM-INVALID ITEM (66000-3)FORM UNIQUE id:’F-321”,ITEM UNIQUE ID” “TWBS_CC_CC” |
| KB Item 86 | Change User-Defined Fields Default Values – Marketing Documents |
| KB Item 87 | TWBS remitance report generation failed: Retriving the COM Class |
| KB Item 88 | Addon cannot connect to SAP Business One |
| KB Item 89 | Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, ⇐ , >, >= or when the subquery is used as an expression. (CINF) |
| KB Item 90 | Invalid attribute character. Line 1, position XXXXX |
| KB Item 93 | ShipLink Module does not appear in Menu |
| KB Item 96 | APP 88.1.2 Form size has large blank area |
| KB Item 98 | APP::Start System.Runtime.InteropServices.COMException (0xFFFFFC1A): Internal error (998) occurred [131-183] - Invalid access to memory location. |
| KB Item 99 | Internal error occured [131-183] when starting APP client |
| KB Item 101 | Could not find a part of the path.’ Error message when trying to e-mail an APP/CW report from the APP Report Viewer. |
| KB Item 102 | The user is able to access all APP menus except report definitions |
| KB Item 104 | Error: -1605 This action is only valid for products that are currently installed.” occurs. |
| KB Item 105 | Only one box line appears in ShipEasy shipping window |
| KB Item 107 | Unable to install or uninstall program within Windows |
| KB Item 110 | Vendor Reference Card (NumAtCard) does not work on checkstub after upgrade from 2007 |
| KB Item 111 | TWBS Add-on installation on Separate SAP and SQL servers |
| KB Item 115 | Desktop not connecting to server (Current server = 10) |
| KB Item 119 | Unable to access SBO-Common database during add-on server setup. |
| KB Item 120 | Failed to update binary data in the database |
| KB Item 122 | TWBS Credit Card Processing: Settle the all IN/CN with Docnum 1309 before creating Incoming Payment !. |
| KB Item 125 | Intergration Framework for SAP Business One empty |
| KB Item 131 | Exchange Rates and Indexes window appears when running Aging Report |
| KB Item 132 | Getting error message when attempting to ship |
| KB Item 133 | Client Prompted to enter license Server after logging in |
| KB Item 139 | Credit Card addon connects then disconnects |
| KB Item 148 | Error : TWBS ShipEasy: Object reference not set to an instance of an object. |
| KB Item 151 | When creating the Return from the RMA the RMA does not get updated and closed |
| KB Item 153 | Unable to perform payment on accound. Payment on BP works |
| KB Item 159 | Error message appears after logging in and APP loads |
| KB Item 161 | Access Provider cannot be found. It may not be properly installed. |
| KB Item 163 | Unable to restore default settings for a list |
| KB Item 165 | Credit Card swipe configuration does not save. |
| KB Item 168 | Credit Card Log files not copying from Sales Orders to Delivery or Invoice |
| KB Item 169 | How to Automate Tasks in B1 using APP Macro Recording Feature |
| KB Item 174 | Service will not start when Add-on DB Server is opened |
| KB Item 178 | How to update linked BP Code on MCM Account record when BP Code is updated |
| KB Item 179 | Freight Charges not getting added on web orders |
| KB Item 184 | Customizer and Dashboard not showing up when right clicking on document. |
| KB Item 190 | Data not being pulled into SAP after shipping in Ship Manager |
| KB Item 192 | APP Licesnse shows up as allocated even though no one is selected |
| KB Item 193 | APP Report Log on Failed. Unable to connect: incorrect log on parameters. |
| KB Item 194 | Missing cxlib-5-0.dll error when logging into SAP |
| KB Item 195 | Creating a Document with Batches using Task Centre |
| KB Item 198 | Text not saving in text field created w/ customizer |
| KB Item 199 | Get message, “Transaction cannot be accepted” when updating SO or Delivery |
| KB Item 202 | APP: Violation of PRIMARY KEY constraint ‘PK_TWBS_CW_ModuleSettings’. Cannot insert duplicate key in object ‘dbo.TWBS_CW_ModuleSettings’. |
| KB Item 203 | Columns in Report Preview hidden when updating the Selection Criteria of Financial Statement Reports |
| KB Item 204 | Contact Preferences are Greyed out in Advanced Delivery when using BP form |
| KB Item 208 | Task Centre Crystal Report object configuration |
| KB Item 215 | SAP not showing default credit card in authorization window. |
| KB Item 218 | APP E-Mails addressed to Sales Person does not work |
| KB Item 219 | Credit Card Menu does not show up in Banking>Incoming Payment Module |
| KB Item 225 | ODBC connection does not show up in Worldship |
| KB Item 226 | APP: Report failed to load database information |
| KB Item 227 | SAP Business One Connector - Connection Configuration - Error Running SQL |
| KB Item 228 | Columns in SAP Annual Financial Reports are not Displayed |
| KB Item 229 | How to Update Offset Account in SBO Journal Entries |
| KB Item 231 | Fixed Asset Acquisition Transaction is missing from User`s Menu |
| KB Item 236 | Activity not being created after document is e-mailed of faxed. |
| KB Item 237 | SAP Business One Connector - Inventory Valuation with FIFO layers |
| KB Item 239 | Unable to copy APP objects using Object Migration Wizard |
| KB Item 248 | Trying to post an entry to clear out the CAD Balance in account |
| KB Item 249 | SAP Client Cannot Connect to System Landscape Directory (SLD) / license server port 40000 |
| KB Item 255 | Fonts and margin shrinking when exporting to PDF solution |
| KB Item 256 | Incoming Payments not created in batch processing |
| KB Item 257 | TaskCentre Tools for SAP Business One Installation Fails |
| KB Item 258 | TaskCentre Tools for SAP Business One Installation Fails on Registration |
| KB Item 273 | Error Copying File or Folder from one Terminal Server to another |
| KB Item 274 | Unable to insert records into table/perform table updates |
| KB Item 275 | Unable to add a service Purchase Order (PO) |
| KB Item 277 | Base Users get a UI API error when logging in. |
| KB Item 278 | Setting up e-mail on Add without having APP |
| KB Item 286 | - The specified resource name cannot be found in the image file. (-10) |
| KB Item 289 | DI Error posting SAP attachments from Versago |
| KB Item 292 | MS Office 2013 - 12016 documents downloaded via Versago cannot be opened |
| KB Item 293 | Error. Cannot set connection information for DI API. |
| KB Item 295 | Migration of Customer Data Fails with APP 9.2 |
| KB Item 298 | Cannot proceed past Step 2 of Report Wizard |
| KB Item 301 | How to format a date to use with Shopify API calls |
| KB Item 302 | Allow the use of multiple shipping accounts with the same carrier within the same warehouse. |
| KB Item 305 | Actions defined in customPostExecute procedure for a form do not execute as expected. |
| KB Item 306 | Workflow cannot be opened after saving and being closed. |
| KB Item 307 | Request a Produmex license for Third Wave customer. |
| KB Item 308 | <p>TLS 1.2 Support for PCI Mandates</p><p></p> |
| KB Item 309 | User can see UDO on main menu but when clicking receives no error message. UDO does not open.<br /> |
| KB Item 310 | Adding and reviewing Knowledge Base items in portal.twbs.com. See the attached document for details.<br /> |
| KB Item 315 | Defining Posting Periods / Fiscal Years SAP Business One |
| KB Item 318 | How to add SAP S-users for Third Wave customers. |
| KB Item 319 | SAP 9.2 client installation fails with Error 2337<br /> |
| KB Item 321 | Crystal reports fail under certain circumstances |
| KB Item 323 | Inconsistent User Defined Field Size Warning on Upgrade |
| KB Item 324 | Error trying to process files as attachments into SAP Business One |
| KB Item 325 | Authorize.Net TLS 1.2 Compliance Test Notification |
| KB Item 326 | How to add an informational text box on a Versago form. |
| KB Item 328 | How to format dates and time for SAP Business One. |
| KB Item 331 | Add-on Third Wave APP 64-Bit: Installation failed<br /> |
| KB Item 333 | How to use Microsoft Office365 to send email from Versago. |
| KB Item 334 | Easy Troubleshooting Steps for TWBS CC Authorization Data Not Copying from Document to Document |
| KB Item 336 | Summing function in forms does not work consistently. |
| KB Item 337 | <p style=“margin:0in 0in 8pt;”>HTTP status 500 when manage extensions</p><br /> |
| KB Item 338 | How to use Bizweaver to extract files from archives |
| KB Item 339 | How to call Bizweaver using the web service API. |
| KB Item 340 | <p>How to check what action is occurring in a Form in the CustomPreExecute and CustomPostExecute procedures.</p><p>NOTE: This information is intended for administrators that are comfortable working with SQL Server Stored Procedures.</p> |
| KB Item 342 | Most records in SAP Business One that have a time associated with them store the time in a field separate from the corresponding date. Some SQL manipulation is needed to convert the database value to a “time” value that can be used in Versago. The manipulation is shown in the Resolution section below. |
| KB Item 343 | A Crystal Report being called from a Versago report action link always requests DB login information.<br /> |
| KB Item 344 | Call to Bizweaver via the web service fails |
| KB Item 345 | Requests for Decryption of Secured Credit Card Information |
| KB Item 346 | Crystal Reports with Bizweaver and SAP Business One 9.3 PL04 and higher |
| KB Item 347 | “Internal Server Error” during configuration (after install/upgrade) |
| KB Item 349 | Workflow failing but no step obviously failing. |
| KB Item 352 | 403 Forbidden Error - During Installation/Setup |
| KB Item 353 | Unable to configure server details during configuration step of setup. |
